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Our company hired a "Human resource consulting" to help with our internal processes and policies. Yesterday they showed us an Excel that we should fill when we travel to attend meetings, events, courses, etc.
This spreadsheet... OH, THIS SPREADSHEET... you should've seen that.
Most of the "labels" of the "fields" were writen with terms that we do not use in our daily basis. The fields were ambiguous. You shout put a number on the Transportation quantity (ex.: 5) but have no space to describe which transport you will use (bus, metro, uber... so... 5 what?). When we asked which name shoud go on the field "superior" (director, pm, scrum master...) the woman from this consulting said "oh, I don't believe you're asking about this" (and since then, she became more rude by the end of the meeting).
We care for quality in our apps, and UI/UX is a big thing in our company. The last thing we want is need to read a f*#1n manual to fill a spreadsheet. Make it intuitive and you will not need an hour and a half to explain how to fill this obsolete form.
It's sad to think that this person was hired to improve our company, but did not bother to understand the company's culture (and values, and terms) first.
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hr
excel
consulting