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Today, I got some crap on my desk with possible bug reports from the field. They have been lingering somewhere for fucking MONTHS, and suddenly, an immediate answer was due. I was the unlucky one who was the least clueless about the product involved. SHIT.
OK, sifted through the reports. Some of them were duplicate, others obviously not our problem. No idea where to even start for the rest. FUCK, it's Friday!
But here comes "senior dev secret knowledge"(tm). Instead of saying WTF-IDK, I proposed an "action plan"(tm) (that BS term alone...) detailing the steps that we would need to take, and since I had no idea how long we would need, I just added enough steps in the "action plan"(tm) to make two weeks of investigation believable.
PM was very happy and just took that as direct customer reply. Now it's weekend anyway. :-)
rant
fucking action plan
bug reports
suddenly due