Welcome back to practiseSafeHex's new life as a manager.

Episode 2: Why automate when you can spend all day doing it by hand

This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:

- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.

- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.

- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.

- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?

- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.

- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.

*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.

and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.

- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.

... Heres hoping my head continues to not have a bullet hole in it by then.

Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.

And remember to always practiseSafeHex

So, basically i am getting desperate, and i'm also angry... and want to cry, and i feel a failure.
My biggest error in this story is "believing"

First of all, I'm a starting entrepreneur as freelancer, started of 6 months ago, back then it all seemed bright, i had my first customer, they believed me, got a second assignment for that same customer, fulfilled the task in brilliance, and was ready to move on to a bigger customer base. Here's where shit goes wrong.

Working with another office that outsources people to various (goverment) contractors, Had a meeting with them, we would cooperate very soon. This was january.

PM: "We've got a gov Dept as a customer that wants to do project XYZ and starting in february, requirements are yadiyadiyadi, you up for it?
Me:"Sure, send me the specs, and timeframe and i'll apply with my offer)"
Project is about a bit backup system migration, lots of fancy shmancy tech used, 2 datacenters setup... a big project that can take up several months...
- sends offer- received an acceptance on the offer

PM " Great, we'll start end of february"
Me: "Ok, end of february is a go then, looking forward to cooperate"

FF to near end of february, receive msg from PM: "Project XYZ delayed until half if march"
Me: "Okay... what is the delay?"
PM:"Govt bureaucracy"
Me " Ok, let's keep in touch"

Near Half of March
PM " Project delayed again".
Me: " Okay... what's the reason?"
PM: "they have decided to take a different approach, and want 3 datacenters now"
Me: "That will change the offer i made for you, can you send me the specs?"
PM: "No, because they havent decided on the techs used, expect end of march"
Me: "Okay...but once you got the specs,s end them to me"

End of March
Pm: " Hy NeatNerdPrime, we still havent got any specs yet... they still forgot to make the shopping list"
Me: "(-_-) ... I thought they already had that covered"
PM:" No, new Govt budget cuts and lots of changes, basically, they still don't know what they really want. But we're just -delayed- , not -cancelled-"
Me: "Okay... i hope we get started soon"
PM: "expect launch beginning of april"
I was not really satisfied with this explanation.... but ok

Beginning of april, at april's folls day
PM "Project delayed again"
Me: " This is a joke right?"
PM: "Sadly, no, they delayed the project since they don't really know what they actually want, we are trying to give them the proposed solution... but they still need approval, and still need to set up shopping list"
Me:"when do we start then?"
PM: " I was told 17th of april'
Me:" I really hope it gets through, i had to decline some proposals for work for months due to this, this ain't funny"
PM: "I know, i'll make up for it"

15th of april...
PM " Project delayed again"
Me right now almost losing my shit
"why this time??? I thought you said 17th of april real launch!"
PM: "they fired their PM, need to hire a new one, delayed until May/June"
Me: "I've set aside some other assignments just because you said you were going to launch at those dates... This is really pushing my limits, can you give me SOME assurances?"
PM: "5th of june would be official go" Me: " Okay, i'm noting 5th of june in my agenda, let's get this through!"

And now i get a message...stating that the date of 5th of june , is for another project, at the same goct dept, but totally different project

WHAT THE FUCKING SHIT I'VE SPENT MONTHS WAITING FOR A PROJECT THAT WAS PRACTICALLY ALL SET AND GO AND EVERY SINGLE FUCKING TIME IT GETS DELAYED, EVERY FUCKING TIME I THINK "you know, i cannot accept these offers since that Govt project will start soon, i cannot do 2 assignments at once especially when they require me to work at govt office at the capital..." AND EVERY FUCKING TIME IT GETS DELAYED!!!

I feel at a loss now..... i've done i think the most horrible thing you can do as a independent and that's not accepting another assignment just because there was a concrete promise for a govt contract...

Almost dried up, nothing much left, had to do some spending because of a move to another apartment... I'm feeling really down, and angry...and down, but mostly angry, for not accepting those offers in the meantime...

I really, honestly, am getting annoyed when someone tells me that "Linux is user-friendly". Some people seem to think that because they themselves can install Linux, that anyone can, and because I still use Windows I'm some sort of a noob.

So let me tell you why I don't use Linux: because it never actually "just works". I have tried, at the very least two dozen times, to install one distro or another on a machine that I owned. Never, not even once, not even *close*, has it installed and worked without failing on some part of my hardware.

My last experience was with Ubuntu 17.04, supposed to have great hardware and software support. I have a popular Dell Alienware machine with extremely common hardware (please don't hate me, I had a great deal through work with an interest-free loan to buy it!), and I thought for just one moment that maybe Ubuntu had reached the point where it just, y'know, fucking worked when installing it... but no. Not a chance.

It started with my monitors. My secondary monitor that worked fine on Windows and never once failed to display anything, simply didn't work. It wasn't detected, it didn't turn on, it just failed. After hours of toiling with bash commands and fucking around in x conf files, I finally figured out that for some reason, it didn't like my two IDENTICAL monitors on IDENTICAL cables on the SAME video card. I fixed it by using a DVI to HDMI adapter....

Then was my sound card. It appeared to be detected and working, but it was playing at like 0.01% volume. The system volume was fine, the speaker volume was fine, everything appeared great except I literally had no fucking sound. I tried everything from using the front output to checking if it was going to my display through HDMI to "switching the audio sublayer from alsa to whatever the hell other thing exists" but nothing worked. I gave up.

My mouse? Hell. It's a Corsair Gaming mouse, nothing fancy, it only has a couple extra buttons - none of those worked, not even the goddamn scrollwheel. I didn't expect the *lights* to work, but the "back" and "Forward" buttons? COME ON. After an hour, I just gave up.

My media keyboard that's like 15 years old and is of IBM brand obviously wasn't recognized. Didn't even bother with that one.

Of my 3 different network adapters (2 connectors, one wifi), only one physical card was detected. Bluetooth didn't work. At this point I was so tired of finding things that didn't work that I tried something else.

My work VPN... holy shit have you ever tried configuring a corporate VPN on Linux? Goddamn. On windows it's "next next next finish then enter your username/password" and on Linux it's "get this specific format TLS certificate from your IT with a private key and put it in this network conf and then run this whatever command to...." yeah no.

And don't get me started on even attempting to play GAMES on this fucking OS. I mean, even installing the graphic drivers? Never in my life have I had to *exit the GUI layer of an OS* to install a graphic driver. That would be like dropping down to MS-DOS on Windows to install Nvidia drivers. Holy shit what the fuck guys. And don't get me started on WINE, I ain't touching this "not an emulator emulator" with a 10-foot pole.

And then, you start reading online for all these problems and it's a mix of "here are 9038245 steps to fix your problem in the terminal" and "fucking noob go back to Windows if you can't deal with it" posts.

It's SO FUCKING FRUSTRATING, I spent a whole day trying to get a BASIC system up and running, where it takes a half-hour AT MOST with any version of Windows. I'm just... done.

I will give Ubuntu one redeeming quality, however. On the Live USB, you can use the `dd` command to mirror a whole drive in a few minutes. And when you're doing fucking around with this piece of shit OS that refuses to do simple things like "playing audio", `dd` will restore Windows right back to where it was as if Ubuntu never existed in the first place.

Thanks, `dd`. I wish you were on Windows. Your OS is the LEAST user friendly thing I've ever had to deal with.

Had annual appraisal meeting today. Been in this company for 2yrs now, after being hired outta college. It happens first after 2 years, then yearly.

I have long since known that my boss is a scumbag. My lucky college mates got assigned to great managers, leaders I must say, while I got the typical, know it all boss.

Now this racist, motherfucker, for reasons unknown to me, has mostly disliked me. But hey, the feelings mutual but I don't ever go busting his ass.

Previous employees eventually transferred locations or departments. But I stuck coz I respected some colleagues and learnt a lot from them.

Now this nutjob gave me a 2/5 rating. Says I need to improve my communication. I need to talk more. WTF you goatfucking cunt! I decide how much I wanna talk. I don't waste my time, and even if I did, I don't have any right to waste someone elses time. And talking about communication skills - BITCH! Everytime you speak something, I need like 2 mins to compile your jumbled fucking words in my mind to be able to comprehend what it is you wanted to convey. And you cunt! YOU are going to tell me I need to improve my communication. Dumbfuck I ain't no Shakespeare, but I can convey my message through.

Fucking peasant!

Hmm. The lemon tea sure is good today.

Alright sit down boys this is gonna be a good tale (also a long one).

I'm currently developing a wordpress site for a Client. Everythings works well enough, I had a few "wtf is this shit" moments. Now we decided to give him access to the wp site so that he can see and change (I know, I know don't judge me pls), so I set up tunneling with ngrok, but that PIECE OF SHIT WP DIDN'T WORK ANYMORE. You asking why? Oh I'm telling you why, wp uses ONLY absolute paths. Well fuck, I ain't gonna touch that piece of shit php code, so I installed a plugin and shit was working.
In short, after a few fucking HOURS that shit finally worked. Well that would be a great fucking end for our little tale right? Yeeeeaaah no, I shit you not, it gets even better!

After a few days my client gets back at me that he can't enter fucking wp-admin to work on the text an stuff (again pls don't judge me for granting him access to the backend of wp during development). So I checked it out and that piece of shit didn't work. If anyone would happen to know why, I would be grateful bc for the love of spagetti monster I HAVE NO FUCKING CLUE!
So I said to myself well fuck this shit and put it on a webhoster. Uploaded all the files, and migrated the db. Sounds like it finally worked right? Well guess again buddy. So I needed to go to the database, updated values manually for wp to have the correct url and then still needed to force it to refresh every fucking link.

As it finally works now, this tale is also finished then and I really hope that part 2 is never ever comming!
Sorry for the (somewhat) long rant but this is some next generation bullshit.

Holy fucking shit are email clients bullshit.
I don't know what happened there but if you thought the chrome-firefox-ie-egde gaps back in the days were sick - let me tell you.. email clients are made by the devil himself. All of them. All of them? Yup. Because he made some of them being owned by apple, working beatuiful and no weird stuff.
But on the same end he made some of them owned by microsoft and their office Studios. They use the word engine to render html emails. Read this again. Read it without starting to cry in agony.
But thats not enough. Let's make some of them use an ie-engine and the mac os variants going to use some webkit based renderer. This way there will be no valid ruleset to make it look good on all of them, isn't this great??
Now this might be hell already. But lets pour more salt into these wide opened wounds.
Let there be Germany and United Internet, owning trash like Web.de and GMX, whose android clients going to work completely different across Android and app-versions!
Once you've mastered these, let me introduce you to gmail. Lets take only the body node of your email and do some fuck up with it, so you have to display a non-responsive variant on mobile.
Now you might be thinking "but there are web-based clients, they'll do good ain't they?" Long story short: fuck you.
Not enough.
Let's go back to ms.
Hey dude lets make it possible to scale up your whole system. So old people can read shit better. And now the funny part: let's make it so that the word rendering engine, rendering emails goes completely mayhem on your mail, so it looks like a completely different thing! (:

If you ever receive a newsletter in your inbox and that shit looks like it's planned to look like.. appreciate that shit. Sacrifice a virgin as thanksgiving for it.

TL;DR:
E-Mail needs to die. I'm doing this for over 2 years now and this shit needs to stop asap.

I actually want to rant and pitch a product idea here:

So I am furious when i found out Gravit Designer made offline mode premium only, seriously what the fuck. And Figma is getting no progress for the offline mode either - even lacking grids that I need (I might do isomorphic and I also need grids to keep things aligned).

To be honest I liked Figma more now than Gravit (screw you Corel for fucking up a great platform). So that's why I want to do something similar to Gravit Designer, universal and all, works in browsers, without the forced paywall in my face.

I always forsee premium as a way to add features to products when you need it, and as a way to let a developer know they're doing a good job. I want to make this kind of model stick, and it seems with the money-hungry fuckwits of Corel on Gravit, it ain't happening.

So that's why I want to build an designer app that does what Gravit does, except, I want premium to be more ethical, giving all the core features, add more customizabilty to the interface, and actually make the designer workbench yours. Heck, if its possible we can have Google Drive/Nextcloud integration as well for those who want cloud saves.

I badly want to do this because I believe someone out there shares my sympathy. Gravit was a nice product but was ruined by Corel's greedy paywall system. I won't be paying 99 monthly just to get offlline mode. Affinity and Figma's model is better.

Corel you fucking suck