Do all the things like ++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatarSign Up
Get a devDuck
Rubber duck debugging has never been so cute! Get your favorite coding language devDuckBuy Now
Search - "boss why no update?"
My day: Eight lines of refactoring around a 10-character fix for a minor production issue. Some tests. Lots of bloody phone calls and conference calls filled with me laughing and getting talked over. Why? Read on.
My boss's day: Trying very very hard to pin random shit on me (and failing because I'm awesome and fuck him). Six hours of drama and freaking out and chewing and yelling that the whole system is broken because of that minor issue. No reading, lots of misunderstanding, lots of panic. Three-way called me specifically to bitch out another coworker in front of me. (Coworker wasn't really in the wrong.) Called a contractor to his house for testing. Finally learned that everything works perfectly in QA (duh, I fixed it hours ago). Desperately waited for me to push to prod. Didn't care enough to do production tests afterwards.
My day afterwards: hey, this Cloudinary transform feature sounds fun! Oh look, I'm done already. Boo. Ask boss for update. Tests still aren't finished. Okay, whatever. Time for bed.
what a joke.
Oh, I talked to the accountant after all of this bullshit happened. Apparently everyone that has quit in the last six years has done so specifically because of the boss. Every. single. person.
I told him it was going to happen again.
I also told him the boss is a druggie with a taste for psychedelics. (It came up in conversation. Absolutely true, too.) It's hilarious because the company lawyer is the accountant's brother.
Fucking passives aggressive managers.
A large project is running behind schedule because I've been the only developer on it and the client was promised two full-time on it. I haven't even been full-time on it.
Every day the useless PM (very very very loosely call him that) wants an update and so does the boss. I tell the boss yesterday the progress in it in the afternoon. This morning I get a passive aggressive slack message from the PM asking for an update on progress "as we all agreed in the meeting earlier this week" like I wasn't fucking there.
So I let him know. I'm already pretty angry at this point. He then proceeds to "remind me" that the deadline is next week and then lists when I need to have things done by.
I immediately lose my shit. This is in the work slack channel. 3 other people can see this exchange. So I lose my shit in there.
I let him know EXACTLY why things are behind schedule. I remind him that I've worked fucking evenings and weekends for months to try and get all of my work done and that I have had NO help whatsoever.
He waits. Replies 10 minutes later: "I've been there since day 1. Arguing about this won't help :)"
WITH THE FUCKING SMILEY. ARE YOU FUCKING KIDDING ME?! ARE YOU SO FUCKING FAR UP YOUR OWN FUCKING RECTUM?!
I have no words anymore. I can't deal with this. I'm trying to fucking work and this is what I get.
How would you all respond? Did I go overboard? Am I just being 'precious'?23
!rant & story_time
This happend to the startup I was working for at ~2011. I was a junior Android dev, working on a very popular app.
During experiments for a new feature, I discovered that the system AlarmManager has a serious bug - you can set a repeating alarm with interval=0ms. If your app takes more then 1 ms to handle the Intent, then the AlarmManager will start to fill up the intent Queue, with unexpected results to the OS. causing it to slow down, and reboot when it ran out of Ram. Why? my guess was that because the AlarmManager was part of the OS, then any issues caused by it caused the system process to ran out of ram, crashing it, and the whole system with it. the real kicker was that even after a reboot, the AlarmManager still had Intents queued, causing the device to bootloop for a while, untill the queue was cleared. My boss decided to report the problem to google, as this was an issue in the OS. I built an example app, that caused the crash 10-30 seconds after starting, and submitted to Google. Google responded later that day with "not an issue, no one will ever do this".
Well... At this point I decided to review the autoupdate feature in our app, to make sure this will not happen to us. We just released a new feature where a user can set an update schedule option in the app settings - where you could setup a daily, weekly, or hourly update for the app. after reviewing it, It looked good, and the issue was not triggered in the manual QA I did. So, it was all good. And we released an updated version to the store.
After we did an update-install, we discoverd that, there was a provlem reading the previous version SharedPrefs value for the update schdule settings, and the value defaulted to 0...
the result was, our app caused all our users to go into a bootloop, and because the alarm was reset when the devices booted up, the bootloop could only be solved in a factory reset, or removing our app, before the device rebooted, and then waiting a few reboot cycles.
We lost 50 places in the market, and it took us 6 months to get back to where we were.
It was not my fault, but it sucked big time!5
Warning: Long rant ahead!
So we built an amazing system for managing swarms of drones, and we have flown hundreds of hours, testing, etc.
Comes a client and says, that he wants to buy our system, but he wants to integrate it in a bigger system that is supposed to orchestrate many small systems.
Sounds like a deal.
So they send me on a week course (see previous rant: https://devrant.com/rants/2049071/...) to learn how to integrate our system in theirs.
I was sure that they have some API or something and it should be a breeze. but apparently they give us an SDK that includes all their files, and we have to build and run their entire system, and then build our own API inside of it!
And the reason we needed a week-long course, was to know all the paths where the XML configuration files exist!
So for the last month, I am hacking away inside this huge program, navigating thousands of files in a language I don't know, in order to build an API for their system, so that I can use it on our side.
Yesterday they informed us that a new version is available.
And sure enough, waiting in my inbox this morning was a link to download a new SDK.
No Changelog, No Instructions, Just a zip file with over 25,000 files.
So I phone my contact in their company to ask how exactly I am supposed to update their files, and his answer was: diff them!
WHAT! 25,000 files, half of them built by the c++ compiler, tens of configuration files scattered in different places, linking all the new libraries from scratch, are they crazy or what?
And then he tells me that they are working for 15 years this way. That's why everyone hates them I guess.
going to have a long day...
P.S. many more rants to come from this integration.6
In a tiny galaxy far, far away there is the huge company XL and the tiny XS where I work, competing and sometimes cooperating. Both use the same horrible customer administration software called Y which is a windows-oracle mess but has a huge amount of complex domain specific business logic built in. So it can't really be replaced, just worked around.
XL have their work arounds, I am sure. We have ours but it's old and have needed to be replaced for years, let's call it The Problem. I am the guy who is supposed to keep it working while we wait for the right moment to build a new one. I always get called in to deal with The Problem at the last moment. It's only needed a few times a year. It's never a priority except at these times and then well, there is time only for the quick fix.
Now The Problem was once a good solution, actually pretty well built. You can still see some nice touches. It talks to the shitty API provided by Y and makes the most of it. But The Prob is written in a language-framework combination we no longer use for new projects. So a major update does not get favoured, especially since the guy who wrote it left a few years ago. And a total rewrite is a big project.
So The Problem lingers in use.
The stake holder mostly cares about how it looks, talking about technical debt to them just makes their eyes glaze over.
A couple of outings ago the stake holder boss wanted the web user interface of The Problem to look the same as the one used by XL because we ran a cooperative campaign. I managed to make them look very similar. Got some praise for that even.
Since then Y:s API has been updated with some big breaking changes. API calls that The Problem depends on have been heavily modified, even completely removed. With some really crazy hacks I still managed to make it work, just one more time.
Of course I again complained a bit. I loved the response:
- XL:s solution looks almost exactly the same so I'm sure they run what we are running. Why do we have so much trouble with Y when they don't?
Nooooo! It looks the same but... I just don't know what to say. But I do know the joke is on me.
I just have to rant...
7 months ago, I was still a pretty new iOS developer, but finally coming into my own. My boss gave me my first feature ever... a fully custom backend tweaker for our development builds, complete with text fields that devs and testers alike could fill in themselves for whatever they needed to test. I worked harder on that than I’ve ever worked on anything... and I got to make all the decisions on how it looked, behaved, what exactly the user saw/read... everything.
A month ago the most senior dev on my team was asked to update the tool to prepare for a backend migration to a new server. He was then hired to work for Apple, hurried to finish this task, and left forever. (He deserves it, we probably were slowing him down realistically. But that doesn’t forgive the following...)
Unfortunately, he thought it’d be a good idea to remove my entire custom backend tool in the process. Not sure why— maybe he thought it was legacy code or something. He must not have tested either, because the entire backend selector stopped working after that. But that was no problem— I could fix the pre-filled environment buttons just by updating a few values.
It’s the fact that he removed 100+ lines of my custom code from 3 separate classes (including entirely removing one of those classes), for no known reason, and now I have to completely rebuild the feature. Since it was entirely custom, it required no change for our migration in the first place. But he rewrote how the entire view works by writing an entirely new VC, so there is no chance I can just restore my work as it was written.
And in the shared class, he erased every line with the word “custom.” So, so many lines of hard work, now irrelevant and only visible in old defunct versions. And my boss has asked me to “just make it look how it did before the migration.”
I know it’s useless to be angry at a guy who’s long gone, but damn. I am having a real hard time convincing myself to redo all this work. He removed every trace, and all I can think is WHY DID YOU DO THAT YOU FUCKING MONSTER? IT WAS MY GREATEST WORK, AND NOBODY ASKED YOU TO DESTROY IT. THIS WAS NOT EVEN RELATED TO THE TASK YOU WERE GIVEN, AND NOW A SIMPLE TICKET TO RESTRUCTURE A TOOL HAS BECOME A MANDATE TO REBUILD IT FROM SCRATCH.
Thank you for being here, devRant. I would’ve gotten myself into deep trouble long ago if I didn’t have this safe place to blow off steam 🙏4
Okay. I’m upset. So the recent .NET update Microsoft put out fried SharePoint which I am currently the main point of contact for at our company. In addition, my only current projects are creating workflows.
I was publishing a workflow and got an error. I googled the error and found that it was the .NET update that caused it. Internet says to edit the web.config file for your web apps and it will be good to go. I go to our networks guy (only available supervisor) and explain what happened and ask about the recent patch and whether this could be the cause. He says that his team doesn’t actually handle the patches so I should speak with the HelpDesk lead (don’t ask).
I go to the HelpDesk lead and explain the situation, explain the solution and ask for what to do next. Keep in mind that this whole thing takes two hours because it’s Friday and everyone is out and I can’t do any of my work while I’m waiting on this. HelpDesk lead says “you have an admin account, I trust you. Go fix it” so I think uh okay.... I’m a junior and not even technically an IT person but sure. I know how to do it - but got nervous about fucking it up because our entire organization uses Sharepoint.
Nevertheless I go to my desk and look for the root directories and find that they’re on a server somewhere that I have no access to. I message the Helpdesk guy and tell him this and he says to talk to the developer supervisor. Great! He’s super nice and helpful and will totally understand! Only he’s not in. Neither is half of his team.
I go to his team and look around and find nobody but realize I may be able to catch one of the guys I know and work with in the break room. I start leaving and am stopped by a developer who is generally nice and funny. I explain the situation and he says “you... YOU need to edit a config file?” And scoffs. He demands to see what I’m talking about.
I walk him to my machine and show him what’s going on and all the research I did. I start to realize he thinks I’m overstepping and I begin to apologize and explain the details to why I was asked to do it and then I say “I really shouldn’t even be the one doing this” he says “no you should not. This isn’t getting done today. Put in a request, include your research and we will see what we can do when the supervisor gets back next week”
His tone was like I was in trouble and I know that I’m not, but it’s my goal to end up on that team and I just feel like shit about this whole situation. To top it off my boss pulled me off of two projects because of unrelated issues (and nothing to do with me) so I have basically nothing to do and I just feel very discouraged. I feel dumb and like I should have gone to the developers first. I just wanted to make it easy on everyone and do my research. I feel like I keep being put in situations above my level (I’m one of two juniors in a 16 person shop, the other one is an intern) and then “getting in trouble” for working beyond my scope.
Anyways.... fuck Microsoft6
In the past months, every week or so, boss asked me:
"So what are you doing now?"
My typical reply was "finished thing and then gonna move on the oculus project to update that"
To which, he always replied with: "Nah, leave it, focus on all the other platforms"
Today we have to send the Oculus version to a big client and yet nothing is updated because it never was a main thing to update.
I will surely fuck something's up on this app, but not gonna take the blame.
It all started with an undelivereable e-mail.
New manager (soon-to-be boss) walks into admin guy's office and complains about an e-mail he sent to a customer being rejected by the recipient's mail server. I can hear parts of the conversation from my office across the floor.
Recipient uses the spamcop.net blacklist and our mail was rejected since it came from an IP address known to be sending mails to their spamtrap.
Admin guy wants to verify the claim by trying to find out our static public IPv4 address, to compare it to the blacklisted one from the notification.
For half an hour boss and him are trying to find the correct login credentials for the telco's customer-self-care web interface.
Eventually they call telco's support to get new credentials, it turned out during the VoIP migration about six months ago we got new credentials that were apparently not noted anywhere.
Eventually admin guy can log in, and wonders why he can't see any static IP address listed there, calls support again. Turns out we were not even using a static IP address anymore since the VoIP change. Now it's not like we would be hosting any services that need to be publicly accessible, nor would all users send their e-mail via a local server (at least my machine is already configured to talk directly to the telco's smtp, but this was supposedly different in the good ol' days, so I'm not sure whether it still applies to some users).
In any case, the e-mail issue seems completely forgotten by now: Admin guy wants his static ip address back, negotiates with telco support.
The change will require new PPPoE credentials for the VDSL line, he apparently received them over the phone(?) and should update them in the CPE after they had disabled the login for the dynamic address. Obviously something went wrong, admin guy meanwhile having to use his private phone to call support, claims the credentials would be reverted immediately when he changed them in the CPE Web UI.
Now I'm not exactly sure why, there's two scenarios I could imagine:
- Maybe telco would use TR-069/CWMP to remotely provision the credentials which are not updated in their system, thus overwriting CPE to the old ones and don't allow for manual changes, or
- Maybe just a browser issue. The CPE's login page is not even rendered correctly in my browser, but then again I'm the only one at the company using Firefox Private Mode with Ghostery, so it can't be reproduced on another machine. At least viewing the login/status page works with IE11 though, no idea how badly-written the config stuff itself might be.
Many hours pass, I enjoy not being annoyed by incoming phone calls for the rest of the day. Boss is slightly less happy, no internet and no incoming calls.
Next morning, windows would ask me to classify this new network as public/work/private - apparently someone tried factory-resetting the CPE. Or did they even get a replacement!? Still no internet though.
Hours later, everything finally back to normal, no idea what exactly happened - but we have our old static IPv4 address back, still wondering what we need it for.
Oh, and the blacklisted IP address was just the telco's mail server, of course. They end up on the spamcop list every once in a while.
tl;dr: if you're running a business in Germany that needs e-mail, just don't send it via the big magenta monopoly - you would end up sharing the same mail servers with tons of small businesses that might not employ the most qualified people for securing their stuff, so they will naturally be pwned and abused for spam every once in a while, having your mailservers blacklisted.
I'm waiting for the day when the next e-mail will be blocked and manager / boss eventually wonder how the 24-hours-outage did not even fix aynything in the end...
Been working on a new project for the last couple of weeks. New client with a big name, probably lots of money for the company I work for, plus a nice bonus for myself.
But our technical referent....... Goddammit. PhD in computer science, and he probably. approved our project outline. 3 days in development, the basic features of the applications are there for him to see (yay. Agile.), and guess what? We need to change the user roles hierarchy we had agreed on. Oh, and that shouldn't be treated as extra development, it's obviously a bug! Also, these features he never talked about and never have been in the project? That's also a bug! That thing I couldn't start working on before yesterday because I was still waiting the specs from him? It should've been ready a week ago, it's a bug that it's not there! Also, he notes how he could've developes it within 40 minutes and offered to sens us the code to implement directly in our application, or he may even do so himself.... Ah, I forgot to say, he has no idea on what language we are developing the app. He said he didn't care many times so far.
But the best part? Yesterday he signales an outstanding bug: some data has been changed without anyone interacting. It was a bug! And it was costing them moneeeeey (on a dev server)! Ok, let's dig in, it may really be a bug this time, I did update the code and... Wait, what? Someone actually did update a new file? ...Oh my Anubis. HE did replace the file a few minutes before and tried to make it look like a bug! ..May as well double check. So, 15 minutes later I answer to his e-mail, saying that 4 files have been compromised by a user account with admin privileges (not mentioning I knee it was him)... And 3 minutes later he answered me. It was a message full of anger, saying (oh Lord) it was a bug! If a user can upload a new file, it's the application's fault for not blocking him (except, users ARE supposed to upload files, and admins have been requestes to be able to circumvent any kind of restriction)! Then he added how lucky I was, becausw "the issue resolved itself and the data was back, and we shouldn't waste any more yime.on thos". Let's check the logs again.... It'a true! HE UPLOADED THE ORIGINAL FILES BACK! He... He has no idea that logs do exist? A fucking PhD in computer science? He still believes no one knows it was him....... But... Why did he do that? It couldn't have been a mistake. Was he trying to troll me? Or... Or is he really that dense?
I was laughing my ass of there. But there's more! He actually phones my boss (who knew what had happened) to insult me! And to threaten not dwell on that issue anymore because "it's making them lose money". We were both speechless....
There's no way he's a PhD. Yet it's a legit piece of paper the one he has. Funny thing is, he actually manages to launch a couple of sort-of-nationally-popular webservices, and takes every opportunity to remember us how he built them from scratch and so he know what he's saying... But digging through google, you can easily find how he actually outsurced the development to Chinese companies while he "watched over their work" until he bought the code
Wait... Big ego, a decent amount of money... I'm starting to guess how he got his PhD. I also get why he's a "freelance consultant" and none of the place he worked for ever hired him again (couldn't even cover his own tracks)....
But I can't get his definition of "bug".
If it doesn't work as intended, it's a bug (ok)
If something he never communicated is not implemented, it's a bug (what.)
If development has been slowed because he failed to provide specs, it's a bug (uh?)
If he changes his own mind and wants to change a process, it's a bug it doesn't already work that way (ffs.)
If he doesn't understand or like something, it's a bug (i hopw he dies by sonic diarrhoea)
I'm just glad my boss isn't falling for him... If anything, we have enough info to accuse him of sabotage and delaying my work....
Ah, right. He also didn't get how to publish our application we needes access to the server he wantes us to deploy it on. Also, he doesn't understand why we have acces to the app's database and admin users created on the webapp don't. These are bugs (seriously his own words). Outstanding ones.
Also, sorry for the typos.5
So I'm the only tester at my company, and I've had to adapt a lot of my skills to fit in with our in house expectations. So everything was fine when I focused on trying one component (manual and automation).
Slowly over time I've had more components to test with exact same resource of me.
Eventually my automatic breaks as I could no longer maintain that and all the other manual tests and all the other jobs I do ( light level internal it support, jira ticket rangerling, rollbar (error messages) basic investigation).
My boss keeps saying why is x,y,z not tested / missed while I can point to time periods where was focused on v instead so didn't get to others.
I keep wanting to just hit them with a keyboard until they realise 10± devs to one qa in our environment just isn't going to work.
I keep getting promised some dev time to help with qa so I can play catch up but never seems to arrive.
Don't get me wrong I'm not the best I used to be at testing(before joining I was proud of my abilities, maybe all stick and not enough carrot wears you down)
We keep taking on new work flows that make no sense (create a bug ticket, then a task ticket if bug take more than hour to do, then I'm stuck chasing developers to update their task ticket so I cam update the bug ticket (if its a bug then log sodding log time against it).
I've gotten to point now where I'm stopping my suggestions, explaining why something didn't get dome and will see if they can answer their own stupid questions
At what point do you stop ignoring the voices in your head (metaphorically).
Do other people go through this cycle where feel like pushing a boulder up the hill, for them to either push your boulder down the hill, replace it with a bigger boulder, move to a bigger hill, get you to move more rocks at once or all the above.
I know QA has its quite and busy phases but for me it seems to be constantly busy with no respite4