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Search - "broke web service"
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Dev checked in code (I suspect purposely not inviting me on the code review invite) saying he "fixed" the authentication bug in the web service.
Um no, like I told you last week, the authentication error is because the load balancer wasn't passing the user's authentication to IIS.
If I didn't overhear him telling a user "Still getting the error? I don't know, we might have to re-write that service", he might have gotten away with it.
Me: "Wait, that doesn't sound right. If I hit the server directly, authentication works. Its an issue with the load balancer, not the service"
Dev: "Admin said the load balancer is fine and it has to be the service."
Me: "I don't buy it. IIS is returning the authentication error, not the service."
Dev: "I added exception handling and nothing is being logged. Must be something in the service configuration."
Me: "No, IIS performs the authentication, not the service. I explained that last week, remember?"
Dev: "Oh yea. What changes do we need to make to the service?"
<my blood pressure starts to spike>
Me: "None. Give me a sec.."
<we have other apps on the same server farm that work just fine, so I re-configure the service pool settings to match theirs>
Me: "See, now going through the load balancer, the service works fine. For some reason, the admin had our service set up differently."
Dev: "OK, I'll let the users know the service is fixed."
Me: "Service was never broke and I'm not leaving it in its current state. In the morning I'll talk to the admin and see what he can do to fix."6 -
I was on vacation when my employer’s new fiscal year started. My manager let me take vacation because it’s not like anything critical was going to happen. Well, joke was on us because we didn’t foresee the stupidity of others…
I had to update a few product codes in the website’s web config and deploy those changes. I was only going to be logged in for 30 minutes to complete that.
I get messaged by one of our database admins. He was doing testing and was unable to complete a payment on the website. That was strange. There was a change pushed by our offsite dev agency, but that was all frontend changes (just updating text) and wouldn’t affect payments.
We don’t want to enlist the dev agency for debugging work, especially when it’s not likely that it’s a code issue. But I was on vacation and I couldn’t stay online past the time I had budgeted for. So my employer enlists the dev agency for help. It’s going to be costly because the agency is in Lithuania, it was past their business hours, and it was emergency support.
Dev agency looks at error logs. There are Apple Pay errors, but that doesn’t explain why non Apple Pay transactions aren’t going through. They roll back my deployment and theirs, but no change. They tell my employer to contact our payment processor.
My manager and the Product Manager contact Payroll, who is the stakeholder for our payment gateways. Payroll contacts our payment gateway and finds out a service called Decision Manager was recently configured for our account. Decision Manager was declining all payments. Payroll was not the person who had Decision Manager installed and our account using this service was news to her.
Payroll works with our payment processor to get payments working again. The damage is pretty severe. Online payments were down for at least 12 hours. Our call center had logged reports from customers the night before.
At our post mortem, we had to find out who ok’d Decision Manager without telling anyone. Luckily, it was quick work. The first stakeholder up was for the Fundraising Dept. She said it wasn’t her or anyone on her team. Our VP of Analytics broke it to her that our payment processor gave us the name of the person who ok’d Decision Manager and it was someone on the Fundraising team. Fundraising then starts backtracking and says that oh yes she knew about it but transactions were still working after the Decision Manager had been configured. WTAF.
Everyone is dumbfounded by this. How could you make a big change to our payment processor and not tell anyone? How did our payment processor allow you to make this change when you’re not the account admin (you’re just a user)?
Our company head had to give an awkward speech about communication and how it’s important. The web team can’t figure out issues if you don’t tell us what you did. The company head was pissed because it was a shitty way to start off the new fiscal year. Our bill for the dev agency must have been over $1000 for debugging work that wasn’t helpful.
Amazingly, no one was fired.5 -
Really fed up with my colleague and possibly my job. Am starting to doubt am cut out to be a developer
Am a junior java dev , been working working for this company for about 2 years now. Although they hired me to be a java dev, they pretty much exclusively had me working on JavaScript crap because none of the other more senior devs wanted to do even so much as poke JS with a long stick....
Oh and the salary was crap but i figured since i had barely 3 years of exp i thought i would stick with it for a while
But a few months ago after seeing other opportunities I got fed up and threatened to quit , already started interviewing etc
Got an offer, not exactly what i wanted but better than where i was. Went to quit but they freaked out and started throwing money at me. They matched and exceed the other salary and promised to addressed the issues that made me want to leave. Ie get me to work more on the java side of the project and have me work with someone more senior who could sort of mentor me, i had been working semi solo on the js shit till then...
The problem is that my supposed mentor is selfish prick... he is the sort of guy who comes in real early, basically he goes to early morning prayer then come in at some ungodly hour and fuckoff home around 3pm
He does all his work early morning then spends the rest of the day with his headphones on stealthily watching youtube, amazon, watching cricket, reading about Palestine , how oppressed muslims are or building a website for some mosque.
I asked him to let me sit with him so that I could just learn how this or that part of the sys worked , he agreed then the very next day comes in and does all the work before i get in at 9 , i asked him how he did it and he tells me oh just read the code.
Its not as simple as that, out codebase is an old pile of non standard legacy dog shit. Nothing works as it should, i tried to go through documentation online for the various stuff we use , but invariably get stuck when i try the usual approach because it turns out the original devs had essentially done a lot of custom hacks and cowboy coding to get stuff working, they screwed around with some of the framework jars & edited libraries to get stuff to work, resulting in some really weird OSGI errors.
My point is that i cant really just "read the code" or google ...
I gotta know a bit more what was actually modified and a lot of this knowledge isn't fucking documented, theres a lot of " ohhh that weird bug yeah yeah that happens cuz x did this hack some years ago to fix this issue and we kinda built on it, yeah we weren't supposed to do that but heyyy what u gonna do, just do this or that instead"
I was asked to set up a web service to export something, since thats his area of expertise and he is suppose to be teaching me the ropes, i asked him to explain where i should start and what would the general workflow be, his response is to tell me to just copy the IMPORT service and rename it to export then "just do it um change it or something" very helpful indeed (building enterprise application here nothing complex at all!!)
He sits right next to me so i can see how much works he actually does, i know when he just idly sitting there so thats when i ask him questions, he always has his earphones on so each time i gotta find a way to get his attention with a poke or a wave, he will give a heavy sigh and a weary look as he removes his headphones, listen to my question then give me the shortest answer possible before IMMEDIATELY turning away and putting his headphones on as fast as possible regardless of whether I actually understood or even heard what he said. If i ask another question ( am talking like an immediate follow up question for a clarification or something) he will
Do the whole sigh + tired look routing to make me know yeah you are disturbing me. ( god was so happy the day he accidentally sat on and broke them)
Yesterday i caught a glance at his screen as i was sitting down and i think he and another dev were talking about me
That am slow with my work and take forever to get into gear.
Starting to have doubts about my own ability n wether am really cut out to be a developer. I know i can work hard but its impossible to do so when you have no clue where to start and unable to look it up since all the custom hacks doesn't really allow any frame of reference.
Feels like am being handicapped and mocked, yesterday i just picked up my gear n left the office.
I never talk ill about my colleagues, whenever i have a 121 with my mgr i always all is fine, x n y are really helpful etc
I tried to indirectly tell my other colleague about this guy, he told me that guy had kinda mentally checked out of this job and was just going through on auto pilot and just laughed it off (they have been working together for almost a decade and a buddies) my other colleague is pretty nice but he usually swamped with work so i feel bad to trouble him.
Am really Fed up with it all7 -
I'm thinking of self hosting all my small web projects,
I have this old laptop running ubuntu server heedlessly I used to store and stream pirated movies, after multiple embarrassing moments with free backend/platform as a service options and not finding a cheap VPS, this seems like the way to go. I don't get much traffic on these sites i just want them to be available when i need to present them.
then there's tons of other features that are locked behind a paywall,
I once had to store images in the database because heroku wont accept file uploads and the project hadn't been paid, in short, I was dead broke9