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Search - "cautionary tale"
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Beware: Here lies a cautionary tale about shared hosting, backups, and -goes without saying- WordPress.
1. Got a call from a client saying their site presented an issue with a third-party add-on. The vendor asked us to grant him access to our staging copy.
2. Their staging copy, apparently, never got duplicated correctly because, for security reasons, their in-house dev changed the name of the wp-content folder. That broke their staging algo. So no staging site.
3. In order to recreate the staging site, we had to reset everything back to WP defaults. Including, for some reason, absolute paths inside the database. A huge fucking database. Because WordPress.
4. Made the changes directly in a downloaded sql file. Shared hosting, obviously, had an upload limit smaller to the actual database.
5. Spent half an hour trying to upload table by table to no avail.
6. In-house uploads a new, fixed database with the help of the shared hosting provider.
7. Database has the wrong path. Again.
8. In-house performs massive Find and Replace through phpMyAdmin on the production server.
9. Obviously, MySQL crashes instantly and the site gets blocked for over 3 hours for exceeding shared hosting limits.
10. Hosting provider refuses to accept this was caused by such a stupid act and says site needs to be checked because queries are too slow.
11. We are gouging our eyeballs as we see an in-house vs. hosting fight unfold. So we decide to watch a whole Netflix documentary in between.
12. Finally, the hosting folds and enables access to the site, which is obvi not working because, you know, wrong paths.
13. Documentary finishes. We log in again, click restore from backup. Go to bed. Client phones to bless us. Client’s in-house dev probably looking for a cardboard box to pack his stuff first thing in the morning. \_(ツ)_/¯ -
Don't feed the pigeons.
A cautionary tale.
When you feed the pigeons they keep coming back. They don't stop pestering you for help, and they don't ever listen to you.
I gave my father-in-law my old laptop, and installed the latest version of Office 2016 because I'm a nice guy.
Now, every week at family dinner there's something he needs me to help him with.
Mind you, his previous computer had Windows XP and the one I gave him had Windows 7. So it was quite the texh upgrade for him.
Except one of his octagenarian siblings wrote a family recipe book, and wrote it in Word Processor. (because Old People!) Well fuck of course it has pictures, clip art, special formatting, vertical and horizontal lines. It worked fine on XP because Word Processor was supported by XP.
The following is me explaining to him over the phone why his recipe book wouldn't load into Word. I was in his house picking up 2000 rounds of ammo for my and my wife's pistols (target practice) while he was out and about.
FIL: "It's the link on the desktop. It comes up in Word on the old computer but when I tried to put it on the new computer it wouldn't work. I used a thumb drive."
Me: "Okay well I tried to..."
FIL: "I don't know why it would work in Word on one computer and not the next."
Me: "Okay, well I clicked on the link to the file on your old desktop and it opened in Word Processor, not Word."
FIL: "No it opens in Word on the old computer, but it won't open on the new one."
Me: "It opens in Word Processor on the old computer, it won't open in Word on..."
FIL: "Which computer are you sitting at? The old one is on the left." (as if I wouldn't recognize the computer I had for three years and just gave him a month ago!)
Me: "The old one."
FIL: "Okay so it should open in Word on the old computer."
Me: "It won't. It will open in..."
FIL: "I was thinking maybe it had something to do with a screen that popped up when I logged in to the new computer. Something about antivirus software?"
Me: "It will open in Word Processor on your old computer, but it isn't formatted..."
FIL: "Yeah, it's a '.-w-p-s' file so it should work in Word."
Me: "Word Processor is a different program from Word. This opens in Word Processor."
(long silence)
FIL: "So which one do I have?"
Me: "You have Word Processor on the old computer."
FIL: "So how do I get Word Processor on the new computer?"
Me: "You don't. It is defunct software, it was discontinued ten years ago. You can try to get a converter online, but there's no guarantee it'll work."
FIL: "Alright, I'll be home in a few minutes. I'll take a look then."
This was at 10pm last night, and I'd been out all day since 7:30am. He still didn't believe me that the book was written in Word Processor until I showed him the different startup screen for Word Processor, where it says "Word Processor" plain as day.
I fed the pigeon. And it looks like there's more of this to come.3