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Search - "contact options"
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New Dutch (or european?) law requiring https for any website with a contact form or higher is going into effect very soon. Were contacting customers so they can still be on time with this, this is how most convo's go:
Collegue: *explains*
Client: Im sure my security is good enough...
Collegue: i'd really recommend it, we've got free options as well!
Client: its just a secure connection, whats the big deal...
Collegue: *more arguments*
Client: I just don't see the point, security.... well.... does it really matter that much...
Collegue: Google might place you lower in the search results if you don't get a secure connection.
Client: 😶😥😵 uhm so what were the https options again? 😅
I hope they all die a painful death 😠26 -
Client: We want a contact form on our site that accepts files.
Me: OK. Here are the backend options (custom built, WordPress, third-party service, etc).
C: Mmm... why is it so complicated? A simple form doesn't need a backend.
Me: FFUUUUU Y DONT YOU DO IT THEN! DIDN'T KNOW BROWSERS SEND EMAIL?!
Me: *backspace*, *backspace*, *backspace*
Me: Browsers cannot send emails; you need a backend to process the form.3 -
I'm trying to sign up for insurance benefits at work.
Step 1: Trying to find the website link -- it's non-existent. I don't know where I found it, but I saved it in keepassxc so I wouldn't have to search again. Time wasted: 30 minutes.
Step 2: Trying to log in. Ostensibly, this uses my work account. It does not. Time wasted: 10 minutes.
Step 3: Creating an account. Username and Password requirements are stupid, and the page doesn't show all of them. The username must be /[A-Za-z0-9]{8,60}/. The maximum password length is VARCHAR(20), and must include upper/lower case, number, special symbol, etc. and cannot include "password", repeated charcters, your username, etc. There is also a (required!) hint with /[A-Za-z0-9 ]{8,60}/ validation. Want to type a sentence? better not use any punctuation!
I find it hilarious that both my username and password hint can be three times longer than my actual password -- and can contain the password. Such brilliant security.
My typical username is less than 8 characters. All of my typical password formats are >25 characters. Trying to figure out memorable credentials and figuring out the hidden complexity/validation requirements for all of these and the hint... Time wasted: 30 minutes.
Step 4: Post-login. The website, post-login, does not work in firefox. I assumed it was one of my many ad/tracker/header/etc. blockers, and systematically disabled every one of them. After enabling ad and tracker networks, more and more of the site loaded, but it always failed. After disabling bloody everything, the site still refused to work. Why? It was fetching deeply-nested markup, plus styling and javascript, encoded in xml, via api. And that xml wasn't valid xml (missing root element). The failure wasn't due to blocking a vitally-important ad or tracker (as apparently they're all vital and the site chain-loads them off one another before loading content), it's due to shoddy development and lack of testing. Matches the rest of the site perfectly. Anyway, I eventually managed to get the site to load in Safari, of all browsers, on a different computer. Time wasted: 40 minutes.
Step 5: Contact info. After getting the site to work, I clicked the [Enroll] button. "Please allow about 10 minutes to enroll," it says. I'm up to an hour and 50 minutes by now. The first thing it asks for is contact info, such as email, phone, address, etc. It gives me a warning next to phone, saying I'm not set up for notifications yet. I think that's great. I select "change" next to the email, and try to give it my work email. There are two "preferred" radio buttons, one next to "Work email," one next to "Personal email" -- but there is only one textbox. Fine, I select the "Work" preferred button, sign up for a faux-personal tutanota email for work, and type it in. The site complains that I selected "Work" but only entered a personal email. Seriously serious. Out of curiosity, I select the "change" next to the phone number, and see that it gives me four options (home, work, cell, personal?), but only one set of inputs -- next to personal. Yep. That's amazing. Time spent: 10 minutes.
Step 6: Ranting. I started going through the benefits, realized it would take an hour+ to add dependents, research the various options, pick which benefits I want, etc. I'm already up to two hours by now, so instead I decided to stop and rant about how ridiculous this entire thing is. While typing this up, the site (unsurprisingly) automatically logged me out. Fine, I'll just log in again... and get an error saying my credentials are invalid. Okay... I very carefully type them in again. error: invalid credentials. sajfkasdjf.
Step 7 is going to be: Try to figure out how to log in again. Ugh.
"Please allow about 10 minutes" it said. Where's that facepalm emoji?
But like, seriously. How does someone even build a website THIS bad?rant pages seriously load in 10+ seconds slower than wordpress too do i want insurance this badly? 10 trackers 4 ad networks elbonian devs website probably cost $1million or more too root gets insurance stop reading my tags and read the rant more bugs than you can shake a stick at the 54 steps to insanity more bugs than master of orion 313 -
Not as much of a rant as a share of my exasperation you might breathe a bit more heavily out your nose at.
My work has dealt out new laptops to devs. Such shiny, very wow. They're also famously easy to use.
.
.
.
My arse.
.
.
.
I got the laptop, transferred the necessary files and settings over, then got to work. Delivered ticket i, delivered ticket j, delivered the tests (tests first *cough*) then delivered Mr Bullet to Mr Foot.
Day 4 of using the temporary passwords support gave me I thought it was time to get with department policy and change my myriad passwords to a single one. Maybe it's not as secure but oh hell, would having a single sign-on have saved me from this.
I went for my new machine's password first because why not? It's the one I'll use the most, and I definitely won't forget it. I didn't. (I didn't.) I plopped in my memorable password, including special characters, caps, and numbers, again (carefully typed) in the second password field, then nearly confirmed. Curiosity, you bastard.
There's a key icon by the password field and I still had milk teeth left to chew any and all new features with.
Naturally I click on it. I'm greeted by a window showing me a password generating tool. So many features, options for choosing length, character types, and tons of others but thinking back on it, I only remember those two. I had a cheeky peek at the different passwords generated by it, including playing with the length slider. My curiosity sated, I closed that window and confirmed that my password was in.
You probably know where this is going. I say probably to give room for those of you like me who certifiably. did. not.
Time to test my new password.
*Smacks the power button to log off*
Time to put it in (ooer)
*Smacks in the password*
I N C O R R E C T L O G I N D E T A I L S.
Whoops, typo probably.
Do it again.
I N C O R R E C T L O G I N D E T A I L S.
No u.
Try again.
I N C O R R E C T L O G I N D E T A I L S.
Try my previous password.
Well, SUCCESS... but actually, no.
Tried the previous previous password.
T O O M A N Y A T T E M P T S
Ahh fuck, I can't believe I've done this, but going to support is for pussies. I'll put this by the rest of the fire, I can work on my old laptop.
Day starts getting late, gotta go swimming soonish. Should probably solve the problem. Cue a whole 40 minutes trying my 15 or so different passwords and their permutations because oh heck I hope it's one of them.
I talk to a colleague because by now the "days since last incident" counter has been reset.
"Hello there Ryan, would you kindly go on a voyage with me that I may retrace my steps and perhaps discover the source of this mystery?"
"A man chooses, a slave obeys. I choose... lmao ye sure m8, but I'm driving"
We went straight for the password generator, then the length slider, because who doesn't love sliding a slidey boi. Soon as we moved it my upside down frown turned back around. Down in the 'new password' and the 'confirm new password' IT WAS FUCKING AUTOCOMPLETING. The slidey boi was changing the number of asterisks in both bars as we moved it. Mystery solved, password generator arrested, shit's still fucked.
Bite the bullet, call support.
"Hi, I need my password resetting. I dun goofed"
*details tech support needs*
*It can be sorted but the tech is ages away*
Gotta be punctual for swimming, got two whole lengths to do and a sauna to sit in.
"I'm off soon, can it happen tomorrow?"
"Yeah no problem someone will be down in the morning."
Next day. Friday. 3 hours later, still no contact. Go to support room myself.
The guy really tries, goes through everything he can, gets informed that he needs a code from Derek. Where's Derek? Ah shet. He's on holiday.
There goes my weekend (looong weekend, bank holiday plus day flexi-time) where I could have shown off to my girlfriend the quality at which this laptop can play all our favourite animé, and probably get remind by her that my personal laptop has an i2350u with integrated graphics.
TODAY. (Part is unrelated, but still, ugh.)
Go to work. Ten minutes away realise I forgot my door pass.
Bollocks.
Go get a temporary pass (of shame).
Go to clock in. My fob was with my REAL pass.
What the wank.
Get to my desk, nobody notices my shame. I'm thirsty. I'll have the bottle from my drawer. But wait, what's this? No key that usually lives with my pass? Can't even unlock it?
No thanks.
Support might be able to cheer me up. Support is now for manly men too.
*Knock knock*
"Me again"
"Yeah give it here, I've got the code"
He fixes it, I reset my pass, sensibly change my other passwords.
Or I would, if the internet would work.
It connects, but no traffic? Ryan from earlier helps, we solve it after a while.
My passwords are now sorted, machine is okay, crisis resolved.
*THE END*
If you skipped the whole thing and were expecting a tl;dr, you just lost the game.
Otherwise, I absolve you of having lost the game.
Exactly at the char limit9 -
dev, ~boring
This is either a shower thought or a sober weed thought, not really sure which, but I've given some serious consideration to "team composition" and "working condition" as a facet of employment, particularly in regard to how they translate into hiring decisions and team composition.
I've put together a number of teams over the years, and in almost every case I've had to abide by an assemblage of pre-defined contexts that dictated the terms of the team working arrangement:
1. a team structure dictated to me
2. a working temporality scheme dictated to me
3. a geographic region in which I was allowed to hire
4. a headcount, position tuple I was required to abide by
I've come to regard these structures as weaknesses. It's a bit like the project management triangle in which you choose 1-2 from a list of inadequate options. Sometimes this is grounded in business reality, but more often than not it's because the people surrounding the decisions thrive on risk mitigation frameworks that become trickle down failure as they impose themselves on all aspects of the business regardless of compatibility.
At the moment, I'm in another startup that I have significantly more control over and again have found my partners discussing the imposition of structure and framework around how, where, why, who and what work people do before contact with any action. My mind is screaming at me to pull the cord, as much as I hate the expression. This stems from a single thought:
"Hierarchy and structure should arise from an understanding of a problem domain"
As engineers we develop processes based on logic; it's our job, it's what we do. Logic operates on data derived from from experiments, so in the absence of the real we perform thought experiments that attempt to reveal some fundamental fact we can use to make a determination.
In this instance we can ask ourselves the question, "what works?" The question can have a number contexts: people, effort required, time, pay, need, skills, regulation, schedule. These things in isolation all have a relative importance ( a weight ), and they can relatively expose limits of mutual exclusivity (pay > budget, skills < need, schedule < (people * time/effort)). The pre-imposed frameworks in that light are just generic attempts to abstract away those concerns based on pre-existing knowledge. There's a chance they're fine, and just generally misunderstood or misapplied; there's also a chance they're insufficient in the face of change.
Fictional entities like the "A Team," comprise a group of humans whose skills are mutually compatible, and achieve synergy by random chance. Since real life doesn't work on movie/comic book logic, it's easy to dismiss the seed of possibility there, that an organic structure can naturally evolve to function beyond its basic parts due to a natural compatibility that wasn't necessarily statistically quantifiable (par-entropic).
I'm definitely not proposing that, nor do I subscribe to the 10x ninja founders are ideal theory. Moreso, this line of reasoning leads me to the thought that team composition can be grown organically based on an acceptance of a few observed truths about shipping products:
1. demand is constant
2. skills can either be bought or developed
3. the requirement for skills grows linearly
4. hierarchy limits the potential for flexibility
5. a team's technically proficiency over time should lead to a non-linear relationship relationship between headcount and growth
Given that, I can devise a heuristic, organic framework for growing a team:
- Don't impose reporting structure before it has value (you don't have to flatten a hierarchy that doesn't exist)
- crush silos before they arise
- Identify needed skills based on objectives
- base salary projections on need, not available capital
- Hire to fill skills gap, be open to training since you have to pay for it either way
- Timelines should always account for skills gap and training efforts
- Assume churn will happen based on team dynamics
- Where someone is doesn't matter so long as it's legal. Time zones are only a problem if you make them one.
- Understand that the needs of a team are relative to a given project, so cookie cutter team composition and project management won't work in software
- Accept that failure is always a risk
- operate with the assumption that teams that are skilled, empowered and motivated are more likely to succeed.
- Culture fit is a per team thing, if the team hates each other they won't work well no matter how much time and money you throw at it
Last thing isn't derived from the train of thought, just things I feel are true:
- Training and headcount is an investment that grows linearly over time, but can have exponential value. Retain people, not services.
- "you build it, you run it" will result in happier customers, faster pivoting. Don't adopt an application maintenance strategy
/rant2 -
WTF is going on with twitter?!
- Yesterday I've Installed the app and tried to signup
- I've entered my birthday
- Entered phone number
- Wait for SMS...no SMS
- Tap resend...no SMS
- Wait half an hour...no SMS
- Tried few times...Started getting error: This number cannot be registered..
- Today I've tried again
- Phone number accepted
- Wait for SMS...no SMS
- Tried adding my number to a friend's twitter account...Received SMS code..
- Tried again signing up with my phone number, got error: This number cannot be registered..
- Tried from web, getting error: You reached your SMS limit try again in 24h...
How can I reach my f***** limit when I haven't even received a mail!
I've been trying to signup to twitter for 2 f**** days now with no luck, wtf is happening? it's a major social network for f*** sake.
And what's worse there is no way to send support mail, their "Contact US" page only has options for existing users..8 -
Update on https://devrant.com/rants/2127480
So I sent my Pixel 3a with a broken screen to the Google repair center and within 2 days I got a response that there's liquid damage. OMFG.
So now I get options:
1. Not repair, I get my money back.
2. Buy a refurbished one for basically the new price and I might not get the same colour device.
So basically I'm forced to choose option 1, because I could also buy a new one at the same price.
🤬🤬🤬🤬🤬🤬
So just due to bad luck I now don't have a functioning Pixel 3a any more.
😢
On the bright side: I explained my story to Google in a contact form and they called me back within 10 seconds. I spoke to the most helpful employee ever (Chris). He was very understanding and called it an exceptional situation. He now is reaching out to the repair center where he can get in touch with the actual repair people and see what can alternative Google might be able to offer me.
I don't expect anything, but kudos for Google's customer support.
Also, why do I keep hoping that this multibillion dollar company would just say: hey buddy, here's your new phone for free, just make sure you will promote it with your friends and family if you like it.4 -
So tired of app developers localizing app information with Google Translate. Use a real person that can READ AND WRITE IN THE FUCKING FOREIGN LANGUAGE or scrap the entire translation and do marketing in English. And Google? Why the fuck do you allow people to embarrass themselves by providing machine translated SHIT in the Store Listing options?
Some gems found on Google Play Store, translated from Norwegian to English the way I as Norwegian interpret them.
Reddit: Reddit is a collection of bank interest rate society: cats, piks, politics and more.
eBay: Offer, to buy, to sell. Turn pages offering and save on clothes Sjoeping, used cars and more
Huuuge Casino: New social castls and casino a sensation! Now play FREE!
And finally, devRant 😂: Social networks to get a contact with other developers than funny qalz about tekk.1 -
Hey errrbody!!!
I'm banging out a couple "showcase" mobile apps for practice, portfolio, and/or as potential templating tools.
I have no issue writing the code, I just wanted to see if I could get a couple pointers as far as user databases go. I'd like to have some "user profile" features generated from a FB...vlike profile images, name, address, contact, yadda yadda yadda. I usually use Firebase, but I am still having a little trouble with the more advanced stuff when it comes to integrating users profile data. I can get values from Google and whatnot, but I'd like to see what my other options are on the smaller scale.
I am currently writing code in Flutter/Dart, ReactJS( not native!), Vanilla Js, Python, and CPP.
I know there's options for client side storage like Shared Prefs, Sqflite, etc, as well as server/DB side stuff like Firebase, Aws, Mongo, Node, SQL, etc- you get the idea.
I just want something with decent documentation that's reliable, not a massive undertaking (at least not for all this little stuff, anyways) and could potentially be a go-to platform configuration in the future. It'd be cool to wire in my Flutter and js shit of possible, bit honestly I'm cool with having separate setups for the time being. Any extra input regarding the use of python and/or cpp as well (either separately or with mobile) would be rad as fuck!!!
I do realize it's a pretty vast area to cover, but I figured it couldn't hurt to see what everyone likes to use for full-stack setups.
Thanks!!!!9