Join devRant
Do all the things like
++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatar
Sign Up
Pipeless API
From the creators of devRant, Pipeless lets you power real-time personalized recommendations and activity feeds using a simple API
Learn More
Search - "i hate phone calls"
-
I absolutely HATE "web developers" who call you in to fix their FooBar'd mess, yet can't stop themselves from dictating what you should and shouldn't do, especially when they have no idea what they're doing.
So I get called in to a job improving the performance of a Magento site (and let's just say I have no love for Magento for a number of reasons) because this "developer" enabled Redis and expected everything to be lightning fast. Maybe he thought "Redis" was the name of a magical sorcerer living in the server. A master conjurer capable of weaving mystical time-altering spells to inexplicably improve the performance. Who knows?
This guy claims he spent "months" trying to figure out why the website couldn't load faster than 7 seconds at best, and his employer is demanding a resolution so he stops losing conversions. I usually try to avoid Magento because of all the headaches that come with it, but I figured "sure, why not?" I mean, he built the website less than a year ago, so how bad can it really be? Well...let's see how fast you all can facepalm:
1.) The website was built brand new on Magento 1.9.2.4...what? I mean, if this were built a few years back, that would be a different story, but building a fresh Magento website in 2017 in 1.x? I asked him why he did that...his answer absolutely floored me: "because PHP 5.5 was the best choice at the time for speed and performance..." What?!
2.) The ONLY optimization done on the website was Redis cache being enabled. No merged CSS/JS, no use of a CDN, no image optimization, no gzip, no expires rules. Just Redis...
3.) Now to say the website was poorly coded was an understatement. This wasn't the worst coding I've seen, but it was far from acceptable. There was no organization whatsoever. Templates and skin assets are being called from across 12 different locations on the server, making tracking down and finding a snippet to fix downright annoying.
But not only that, the home page itself had 83 custom database queries to load the products on the page. He said this was so he could load products from several different categories and custom tables to show on the page. I asked him why he didn't just call a few join queries, and he had no idea what I was talking about.
4.) Almost every image on the website was a .PNG file, 2000x2000 px and lossless. The home page alone was 22MB just from images.
There were several other issues, but those 4 should be enough to paint a good picture. The client wanted this all done in a week for less than $500. We laughed. But we agreed on the price only because of a long relationship and because they have some referrals they got us in the door with. But we told them it would get done on our time, not theirs. So I copied the website to our server as a test bed and got to work.
After numerous hours of bug fixes, recoding queries, disabling Redis and opting for higher innodb cache (more on that later), image optimization, js/css/html combining, render-unblocking and minification, lazyloading images tweaking Magento to work with PHP7, installing OpCache and setting up basic htaccess optimizations, we smash the loading time down to 1.2 seconds total, and most of that time was for external JavaScript plugins deemed "necessary". Time to First Byte went from a staggering 2.2 seconds to about 45ms. Needless to say, we kicked its ass.
So I show their developer the changes and he's stunned. He says he'll tell the hosting provider create a new server set up to migrate the optimized site over and cut over to, because taking the live website down for maintenance for even an hour or two in the middle of the night is "unacceptable".
So trying to be cool about it, I tell him I'd be happy to configure the server to the exact specifications needed. He says "we can't do that". I look at him confused. "What do you mean we 'can't'?" He tells me that even though this is a dedicated server, the provider doesn't allow any access other than a jailed shell account and cPanel access. What?! This is a company averaging 3 million+ per year in revenue. Why don't they have an IT manager overseeing everything? Apparently for them, they're too cheap for that, so they went with a "managed dedicated server", "managed" apparently meaning "you only get to use it like a shared host".
So after countless phone calls arguing with the hosting provider, they agree to make our changes. Then the client's developer starts getting nasty out of nowhere. He says my optimizations are not acceptable because I'm not using Redis cache, and now the client is threatening to walk away without paying us.
So I guess the overall message from this rant is not so much about the situation, but the developer and countless others like him that are clueless, but try to speak from a position of authority.
If we as developers don't stop challenging each other in a measuring contest and learn to let go when we need help, we can get a lot more done and prevent losing clients. </rant>14 -
#3 Worst thing I've seen a co-worker do?
A 20-something dev, 'A', back in the early days of twitter+facebook would post all his extracurricular activities (drinking, partying, normal young-buck stuff). The dev mgr, 'J', at the time took offense because he felt 'A' was making the company look bad, so 'A' had a target on his back. Nothing 'A' did was good enough and, for example, 'J' had the source control czars review 'A's code to 'review' (aka = find anything wrong). Not sorting the 'using' statements, and extra line after the closing }, petty things like that. For those curious, orders followed+carried out by+led by 'T' in my previous rant.
As time went on and 'T' finding more and more 'wrong' with A's code, 'J' put A on disciplinary probation. 'A' had 90 days to turn himself around, or else.
A bright spot was 'A' was working on a Delphi -> C# conversion, so a lot of the code would be green-field development and by simply following the "standards", 'A' would be fine...so he thought.
About 2 weeks into the probation, 'A' was called into the J's office and berated because the conversion project was behind schedule, and if he didn't get the project back on track, 'A' wouldn't make it 30 days. I sat behind 'A' and he unloaded on me.
<'A' slams his phone on his desk>
Me: "Whoa...whats up?"
A: "Dude, I fucking hate this place, did you hear what they did?"
<I said no, then I think we spent an hour talking about it>
Me: "That all sucks. Don't worry about the code. Nobody cares what T thinks. Its not even your fault the project is behind, the DBAs are tasked with upgrades and it's not like anyone is waiting on you. It'll get done when it's done. Sounds like a witch hunt, what did you do? Be honest."
A: "Well, um...I kinda called out J, T, and those other assholes on facebook. I was drunk, pissed, and ...well...here we are."
Me: "Geez, what a bunch of whiney snowflakes. Keep your head down and you'll get thru it, or don't. Its not like you couldn't find another job tomorrow."
A: "This is my first job out of college and I don't want to disappoint my dad by quitting. I don't even know what I'm supposed to be doing. All J told me was to get better. What the fuk does that even mean?"
Me: "He didn't give you any goals? Crap, for someone who is a stickler for the rules, that's low, even for J."
Fast forward 2 weeks, I was attending MS TechEd and I was with another dev mgr, R.
R: "Did you hear? We had to let 'A' go today."
Me: "What the hell? Why?"
R: "He couldn't cut it, so we had to let him go."
Me: "Cut what? What did he do, specifically?"
R: "I don't know, 'A' was on probation, I guess he didn't meet the goals."
Me: "You guess? We fire a developer working on a major upgrade and you guess? What were these so-called goals?"
R: "Whoa...you're getting a little fire up. I don't know, maybe not adhering to coding standards, not meeting deadlines?"
Me: "OMG...we fire people for not forming code? Are you serious!?"
R: "Oh...yea...that does sound odd when you put it that way. I wish I'd talk to you before we left on this trip"
Me: "What?! You knew they were firing him *before* we left? How long did you know this was happening?"
R: "Honestly, for a while. 'A' really wasn't a team player."
Me: "That's dirty, the whole thing is dirty. We've done some shitty things to people, but this is low, even for J. The probation process is meant to improve, not be used as a witch hunt. I don't like that you stood around and let it happen. You know better."
R: "Yea, you're right, but doesn't change anything. J wanted to do it while most of us were at the conference in case 'A' caused a scene."
Me: "THAT MAKES IT WORSE! 'A' was blindsided and you knew it. He had no one there that could defend him or anything."
R: "Crap, crap, crap...oh crap...jeez...J had this planned all along...crap....there is nothing I can do no...its too late."
Me: "Yes there is. If 'A' comes to you for a letter of recommendation, you write one. If someone calls for reference, you give him a good one."
R: "Yea..yea...crap...I feel like shit...I need to go back to the room and lie down."
As the sun sets, it rises again. Within a couple of weeks, 'A' had another job at a local university. Within a year, he was the department manager, and now he is a vice president (last time I checked) of a college in Kansas City, MO.10 -
I think I've finally realized something:
my boss does not actually listen to me.
Quite often during out weekly conference calls, he asks me questions about things I had just covered. I always assumed he couldn't hear because a) i'm rather quiet, and b) freeconferencecall.com bloody sucks.
But it happens for written things, too. I type an update on something in Slack, and an hour later he asks me for an update on it. I always assumed (likely correctly) that he has nearly zero reading comprehension. He writes like a 5th grader and only remembers a few nouns and one verb from anything he reads. But I swear he actively skips reading anything I write.
Now, however, I have frigign' proof that he ignores me. We have both been trying to get ahold of {Clover contractor} via email for months. We have gotten three replies, but twice scheduling prevented setting up a meeting, and once I simply missed the email amongst the flood of log spam I haven't been allowed to address.
I have asked the boss multiple times for the guy's phone number -- in emails, in Slack, and in front of everyone during our weekly conference calls -- and he has totally ignored me every. single. time.
Here's a transcript of my seventh(!) attempt:
Boss [2:13 PM]
Have you and {Clover contractor} met yet? If not make it happen. Stop letting it not happen. GIve specific dates and times. {Clover contractor} let's talk Tuesday 2pm or Wednesday 4pm which works better for you.
Root [2:14 PM]
For the seventh and last time, give me his phone number.
Getting ahold of him via email has not worked.
Boss [2:14 PM]
I am sendning one more, from that I want you to make the meeting happen asap.
Root [2:14 PM]
if i call him, setting up a meeting will be _easy_
Give me his phone number and I will handle this.
It is now 3:00pm and I haven't gotten a response.
Either he doesn't want it to happen, wants me to fail for some reason, or he's totally fucking oblivious. Yet ofc it's me who earns all of the blame when this meeting doesn't happen, and I'm likely to get yelled at in front of everyone, fucking again.
I'm really beginning to hate this guy.
I can't wait to walk out on him and watch the company come crashing down in my absence. It'll be sad to watch, but bloody hell does he deserve it for his arrogant incompetence.14 -
I hate how some recruiters treat you.
I get it - I'm not your client, the person hiring me is. I get it - at the end of the day I'm just a big bag of money in your eyes.
But at least treat me like a person. I may have a family I need to take care of and the carrot you're dangling in front of me may mean the difference between me living comfortably and me being homeless. So after an interview even if it didn't go well let me know. DON'T avoid my phone calls or emails because you don't want to deal with breaking the news to me and instead hope you just never hear from me again.2 -
So, today's comedy job story (and how depressive things become), and it's only 9:30.
Stressed PM assaults me at 8 to tell me what I have to do, standing next to me and dictacting stuff she wants done. Hate that.
As I went to a colleague to help her out with these fucking presentations (she "couldn't open them"), as I just arrived to her office my phone rings.
It's my PM. I'm 20m away, she calls me. Ok.
Me: "Yes?"
PM: "Hey Phlisg, erm, we are stuck in a conference room, can you come and open the door?"
Me: "Erm, the door has no handle, can't help"
PM: "Can you call the "housekeeper"?"
Me: "Sure" (why the hell doesn't she have his number...)
I go downstairs, go towards the conference room, and before the door there is the reception office. I ask the colleagues in there if the "housekeeper" is here, but they instead produced the handle from their drawers, and went to the door to open it.
At the same time, a person locked inside the conference room went through the window to go round and try to open the door.
Door successfully opened by colleague with handle.
I mean...
WHAT
THE
FUCK!
You have a problem? One reflex: call Phlisg. She might call me at 2 am in the morning because she cannot sleep or something.
Pissed!!13 -
I work remotely and have to attend a 'scrum' call everyday which I fucking hate. It gives me anxiety as I already dont like extensive phone calls.11
-
More like a sub company/department inside a company: Android.
I still use it as my main driver, but every time I try to get back into development with it(did it professionally for 2 years nearing on 3 and was a lead Android dev, mind you not necessarily by merit....) I end up hating everything about it.
The tooling is meh, the API is hideous and even with the addition of Kotlin, which I do find a nicer language over Java I still dislike it. The ammount of shit needed to make something as simple as store data, manage fragments, integrate with the NDK, make JSON API calls or even shake motions is just ludicrous and counter intuitive. I can see why people would hate Java based on Android, a language that I generally love and defend.
I firmly believe that people extend frameworks or tooling for 2 reasons only:
1 the stack is so awesome that you just want to create packages and libraries to extend the functionality of a powerful environment, like gems for Ruby, python packages, Node packages, php composer, nuget etc
2 the stack is so fucking hideous that people need to fix shit: the entire android square utility framework, butterknife, flutter, react native, codenameone, etc etc
The case with Android is the second. I have not met a professional Android developer that completely likes everything about Android, but will seldom find people that HATE other frameworks or environments.
Android it is for me. Still my daily driver and I love every Android phone I have ever owned. It just makes me feel lots of more compassion for fellow Android devs.4 -
I think I made someone angry, then sad, then depressed.
I usually shrink a VM before archiving them, to have a backup snapshot as a template. So Workflow: prepare, test, shrink, backup -> template, document.
Shrinking means... Resetting root user to /etc/skel, deleting history, deleting caches, deleting logs, zeroing out free HD space, shutdown.
Coworker wanted to do prep a VM for docker (stuff he's experienced with, not me) so we can mass rollout the template for migration after I converted his steps into ansible or the template.
I gave him SSH access, explained the usual stuff and explained in detail the shrinking part (which is a script that must be explicitly called and has a confirmation dialog).
Weeeeellll. Then I had a lil meeting, then the postman came, then someone called.
I had... Around 30 private messages afterwards...
- it took him ~ 15 minutes to figure out that the APT cache was removed, so searching won't work
- setting up APT lists by copy pasta is hard as root when sudo is missing....
- seems like he only uses aliases, as root is a default skel, there were no aliases he has in his "private home"
- Well... VIM was missing, as I hate VIM (personal preferences xD)... Which made him cry.
- He somehow achieved to get docker working as "it should" (read: working like he expects it, but that's not my beer).
While reading all this -sometimes very whiney- crap, I went to the fridge and got a beer.
The last part was golden.
He explicitly called the shrink script.
And guess what, after a reboot... History was gone.
And the last message said:
Why did the script delete the history? How should I write the documentation? I dunno what I did!
*sigh* I expected the worse, got the worse and a good laugh in the end.
Guess I'll be babysitting tomorrow someone who's clearly unable to think for himself and / or listen....
Yay... 4h plus phone calls. *cries internally*1 -
I hate IT managers, how on earth some become ant form of manager is beyond myself.
I have a server with a hardware firewall. A client, based in the UK, with French offices is saying the server blocking their new French IP. I white-listed their IP address, still no luck.
That was a week ago.
After 4 international phone calls and nearly 30 emails I resolved the "issue".
Their so called "IT Manager" sent over the wrong IP. Instead of it starting with 46.* he sent over an IP starting 42.*, which was in fact being correctly blocked.
Suffice to say I charged the client a lot of money for the wasted time and international rate calls.2 -
I hate using the phone. When dealing with urls, email addresses and lists of changes/fixes all day, this is the least accurate and efficient way of getting information to me. Especially when I'm in the middle of doing things and get a call from a boss. I rarely even answer calls from the bosses.
My boss gave my cell to a vendor to get some urls. For 3 days I've been getting voicemail about sending some urls via email. I sent the urls on day one to the first person. 2 other people from the company have called me requesting the same thing. Why does any of this warrant a phone call. A quick paragraph email would solve all of this. I shouldn't even be talking to these people. My boss could have given the urls when he talked to them the first time. They call him when they can't get ahold of me.
At this point, I just want to be as difficult as I can be to continue wasting all of their time for being difficult and wasting mine.3 -
When your company forces you to program forms on the webpage with the sole intention of capturing your data then blasting you with emails, phone calls, and texts :( sometimes I really do hate my job2
-
I hate it that some people at work call directly to my phone when they need help. They think that this way they will get service faster.
Now I understand if it’s an emergency but 95% of the cases it’s not. I most likely am stuck in a meeting or got my hands full with other work, so I am unable to answer my phone.
For gods sake, send a ticket, email or an instant message so my coworkers will be able to see your issue or I can forward it to availabe person. Stop spamming me with phone calls when I can’t answer!3 -
sleeping in.
I love sleep.
but I hate phone calls, though those are inevitable. prob the worst part. -
I work for an investment wank. Worked for a few. The classic setup - it's like something out of a museum, and they HATE engineers. You are only of value if work on the trade floor close to the money.
They treat software engineering like it's data entry. For the local roles they demand x number of years experience, but almost all roles are outsourced, and they take literally ANYONE the agency offers. Most of them can't even write a for loop. They don't know what recursion is.
If you put in a tech test, the agency cries to a PMO, who calls you a bully, and hires the clueless intern. An intern or two is great, if they have passion, but you don't want a whole department staffed by interns, especially ones who make clear they only took this job for the money. Literally takes 100 people to change a lightbulb. More meetings and bullshit than development.
The Head of Engineering worked with Cobol, can't write code, has no idea what anyone does, hates Agile, hates JIRA. Clueless, bitter, insecure dinosaur. In no position to know who to hire or what developers should be doing. Randomly deletes tickets and epics from JIRA in spite, then screams about deadlines.
Testing is the same in all 3 environments - Dev, SIT, and UAT. They have literally deployment instructions they run in all 3 - that is their "testing". The Head of Engineering doesn't believe test automation is possible.
They literally don't have architects. Literally no form of technical leadership whatsoever. Just screaming PMOs and lots of intern devs.
PMO full of lots of BAs refuses to use JIRA. Doesn't think it is its job to talk to the clients. Does nothing really except demands 2 hour phone calls every day which ALL developers and testers must attend to get shouted at. No screenshare. Just pure chaos. No system. Not Agile. Not Waterfall. Just spam the shit out of you, literally 2,000 emails a day, then scream if one task was missed.
Developers, PMO, everyone spends ALL day in Zoom. Zoom call after call. Almost no code is ever written. Whatever code is written is so bad. No design patterns. Hardcoded to death. Then when a new feature comes in that should take the day, it takes these unskilled devs 6 months, with PMO screaming like a banshee, demanding literally 12 hours days and weekends.
Everything on spreadsheets. Every JIRA ticket is copy pasted to Excel and emailed around, though Excel can do this.
The DevOps team doesn't know how to use Jenkins or GitHub.
You are not allowed to use NoSQL database because it is high risk.2 -
I absolutely hate it when companies use this or that medium for communications despite me asking them time and time again for another.
I have a mail server for more professional communications. The phone, only for stuff that won't matter if I inevitably end up forgetting about it (even more so now that Google made call recording more or less impossible, laws be damned). I will forget about a phone call no doubt. I've got better shit to do than to remember your manglement decisions, thank you very much. On mail, that's all nicely on my mail server for retrieval in several years even.
So I ask them to use the email address I gave them, a dedicated one for their company too (catch-all go brrr). Can't do that with phone numbers. Managing all those SIM cards aside, our government has now limited the amount of SIM cards one can have to 10. And texts and phone calls are not a long-term medium! And I can't share my phone number with just about anyone because people will inevitably spam the shit out of it, AND it's hard to replace! It's not a good medium! So with all due respect, companies - I couldn't care less what medium you prefer to use for your customers. You don't care about what your customer wants you to use - explicitly so! - and you lose a customer. It's as simple as that. Dealing with manglement is one thing, but dealing with manglement using the wrong media is something I'd really rather not do.
But hey I guess that virtue signalling is more "in" than actually listening to your goddamn customers nowadays? Let's replace another master/slave reference. You know, arguing that if we did that 2 years ago, George Floyd would've totally survived. Not by fixing the US police brutality, oh no no no. That's not the right way. Changing nomenclature and hashtags however, and not giving half a shit about your customers, yeah that's the way to go!1 -
So I opened devRant to find the new *bling* expressions feature added to the avatars.
So I set my expression to happy because nowadays, for some reason, even though work has been tough, I've liked it. And things have been good. Mostly because my lead is on holiday and the acting lead is a hundred times better than him in all aspects (micro management and as a Dev).
Cut to the evening when I'm walking home, the lead calls me up to inform me on a production bug that had to be taken up (acting lead had already asked me to look into it, we had an agreement). And I *HATE* the way he assigns tasks and acts like I'm a wee baby who can't even find his mother's tit.
Anyhoo, ended up changing my avatar expression to majorly fucking frustrated because of the Damn phone call.
So kudos to @dfox and @trogus to adding these little features which make people a bit more expressive! -
Fucking hate to explain basic shit to computer illiterate. Usually I don't mind, but right know I working on the project, want to automate one thing I need to do every morning, put two numbers to web page(I will explain details maybe in next rant). So I am only one who fix, buys computers, printer(for some problems I call for other repair man.). Generally speaking working as IT guy. Firm has like 50 computers, some of them has SCADA software. Some computers have Win 7, some win 8 and others win 10, can't upgrade those computers, not enough money(I can deal with this problem). And yes, computer buying is not the fastest, easiest thing too. Because is public firm, I need to do public buying(I don't know how to translate to english), and most of the time wins the lowest price, I am ok with that. But I can't on item specification write I want that model pc or it components. Example: I can't write I want intel processor, however I can write number of cores, frequency. But it's not that bad, usually i have template for all things I buy. One of the worst thing is this, our firm bought new bookkeeping software version, old version was using visual foxpro framework. Good thing I didn't initiate the purchase, because right know I would be jobless, not because I would be fired, but because our senior accountant would drive me crazy. In fact accountants drive me crazy, but I can handle it for now. As I wrote before our form has about 120 workers, major part of workers are old, like my parents age. (I am 28 btw. Mom is 55.). As you all know what happens if you say you work with computers. So our accountants are like 60 years old, got new program, don't know how to work with it, and they ask me how to do certain things. if I don't know how to I ask program's support, every question is like 90 Eur. So in short accountants expect I should know their work and how program works. If I try say something they don't like, they try to make my day hard. Next thing is our billing program. Man that worked before me done some payments import. And when I came everyone expect me to do that. Ok I did that because that people working with billing program would probably fuck it up. And I semi automated that, so I don't mind that much. Sometimes that program fucks up, like it happened yesterday, it send email invoices attachment without filename. Example: people got this attachment ".pdf"(no filename, only extension), And if you save it you need do OPEN WITH command and then select pdf reader or rename file (I don't know what easier). And surprise surprise our firm, customer support redirects all phone calls, emails to me. But I did explain to customer support what to say to people. Still they redirect it to me.
PS: This is my first job after school. I work as part time.
TL;DR Thinking my life, carrier choices. accountants are not the nicest people.8