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Search - "on the way home a genius"
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So my Girlfriend bought a new iPhone at Verizon today. Cool story, I know, but here's where it's gone from there.
Firstly her debit wouldn't run as credit, so we used mine but that's the least of it (but began it).
So she has 16,000 photos... Alot, sure, but not the issue. Obviously with that amount of data she wasn't about to reasonably use iCloud to back it up (understandable only by me) so she was confronted both by me and the Verizon employee about this issue to where we both (the Verizon employee and I) agreed that an iTunes backup/restore was the only way to preserve her data. She was confused. No worry, told her I had it handled and the Verizon employee agreed. Great. Yet we get home and begin the process. My girlfriend was not on the latest iOS (understandable given the battery scenario and she was on an iPhone 6) and this was ridiculous to her because she had to update in order to do the iTunes back up. Whatever, I brushed it off. Her phone was updated, and backed up... Which took a while but we are talking 30gb (of which she had no understanding of how much that was). After the back up we discovered her new phone wasn't working due to a bad sim, great, no problem we have the old one... But oh no. "I don't want that shitty old sim" she said. Uhmm what... I say, and say let me get an earring (to switch the Sims) and she gave one to me and as soon as I went to pop the tray, she had a fucking heart attack as if I was demolishing her phone. I talk her down, get it switched, get the phone to restore (slow process as she's complaining... 30gb mind you) and it works. She goes to bed. Comes back, texts aren't working. I say imessages or texts (now she has no idea) I troubleshoot, seems nothing's working, and that's okay Verizon must of reinstated the new sim and deactivated the old (fine). I switch them and it works. She proceeds to berate me about the SIM cards because she didn't want the 'old shitty one' (the one that got us to the place of a functioning phone).
Now everything works and she claims a Genius bar employee would of done this in minutes.
I (obviously) lose my shit, now I'm sleeping on the couch.
Im an IT professional / programmer..... this shit really ticked me off.38 -
My sleep pattern is royally fucked. I searched around for alarm apps that can help me get back on track. I found one called Alarmy. The list of features was mindblowing. Fast forward a couple of weeks and I’m on vacation. I’m using my mobile data as a hotspot to browse and do research as there are no other internet options here.
My alarm goes off at 6 AM. Everyone besides me is sleeping. Here is where the first problem arises. The only way to turn the alarm off is by taking a picture of something I have at home (This is how I force myself out of bed). I start panicking. How the hell am I going to shut this damn thing off. I try to turn the phone off, and that’s when I realize I’ve made a huge error. The pro version of Alarmy has a setting that allows you to prevent yourself from turning it off at all. Genius me thought that was a good idea. I fumble with my phone as the 1 minute mute timer they give you is slowly ticking down, before all hell breaks loose. That’s when it hits me. I have an LG G3 with replaceable batteries. My violently pounding heart rate start to slow down as I take off the case and slamdunk the phone until the battery falls out. I did it. I’m saved. 5 minutes later I turn my phone on, start the hotspot and get back to my browsing.
BEEP F*CKING BEEP. Alarmy is not done with me yet. It turns out they’ve implemented a new feature that continues the damn alarm after a shutdown. At this point I have ran out of options. I take the battery back out, and now I’m sat here without no phone or internet for the rest of my vacation, and with no clue what to do.13 -
The website for our biggest client went down and the server went haywire. Though for this client we don’t provide any infrastructure, so we called their it partner to start figuring this out.
They started blaming us, asking is if we had upgraded the website or changed any PHP settings, which all were a firm no from us. So they told us they had competent people working on the matter.
TL;DR their people isn’t competent and I ended up fixing the issue.
Hours go by, nothing happens, client calls us and we call the it partner, nothing, they don’t understand anything. Told us they can’t find any logs etc.
So we setup a conference call with our CXO, me, another dev and a few people from the it partner.
At this point I’m just asking them if they’ve looked at this and this, no good answer, I fetch a long ethernet cable from my desk, pull it to the CXO’s office and hook up my laptop to start looking into things myself.
IT partner still can’t find anything wrong. I tail the httpd error log and see thousands upon thousands of warning messages about mysql being loaded twice, but that’s not the issue here.
Check top and see there’s 257 instances of httpd, whereas 256 is spawned by httpd, mysql is using 600% cpu and whenever I try to connect to mysql through cli it throws me a too many connections error.
I heard the IT partner talking about a ddos attack, so I asked them to pull it off the public network and only give us access through our vpn. They do that, reboot server, same problems.
Finally we get the it partner to rollback the vm to earlier last night. Everything works great, 30 min later, it crashes again. At this point I’m getting tired and frustrated, this isn’t my job, I thought they had competent people working on this.
I noticed that the db had a few corrupted tables, and ask the it partner to get a dba to look at it. No prevail.
5’o’clock is here, we decide to give the vm rollback another try, but first we go home, get some dinner and resume at 6pm. I had told them I wanted to be in on this call, and said let me try this time.
They spend ages doing the rollback, and then for some reason they have to reconfigure the network and shit. Once it booted, I told their tech to stop mysqld and httpd immediately and prevent it from start at boot.
I can now look at the logs that is leading to this issue. I noticed our debug flag was on and had generated a 30gb log file. Tail it and see it’s what I’d expect, warmings and warnings, And all other logs for mysql and apache is huge, so the drive is full. Just gotta delete it.
I quietly start apache and mysql, see the website is working fine, shut it down and just take a copy of the var/lib/mysql directory and etc directory just go have backups.
Starting to connect a few dots, but I wasn’t exactly sure if it was right. Had the full drive caused mysql to corrupt itself? Only one way to find out. Start apache and mysql back up, and just wait and see. Meanwhile I fixed that mysql being loaded twice. Some genius had put load mysql.so at the top and bottom of php ini.
While waiting on the server to crash again, I’m talking to the it support guy, who told me they haven’t updated anything on the server except security patches now and then, and they didn’t have anyone familiar with this setup. No shit, it’s running php 5.3 -.-
Website up and running 1.5 later, mission accomplished.6 -
This morning there was this window cleaner again, that actually made me remember a rant from the old box - my previous account. Repost of that coming in an hour or so :3
Turns out that he came in the morning, and I completely forgot about it. The only appointment that I had today got canceled so I was like, eh fuck it. There's been this family event yesterday that made me so fucking tired... I'll just stay in bed for a little while longer.
Apparently that window cleaner ringed my bell multiple times, haven't heard him do it but anyway.. he and the cleaning lady had the genius idea to ask my landlord whether they can just barge in my home. Way to start the day, isn't it? I thought there were burglars.
In my bathrobe and visibly pissed off (I am NOT a morning person!), I let him do the window cleaning and waited for them to get the fuck out already. Then that cleaning lady, the fucking bitch that called my landlord to break into my home without MY prior permission!!! While the window cleaner was doing his work, she proceeds to ask me this.
Cleaning lady: "I had this technical issue earlier, and since you are good with phones I thought I'd ask you."
Me (thinking): oh, here it comes.. *rolling eyes*
M: "What's the issue?"
CL: "Well my stepson has an iPhone, which he broke and we brought it to a smartphone repair shop. They repaired it twice but an hour after receipt of the fixed phone, it breaks again."
M (t): You went wrong at iPhone, and you went wrong at visiting that incompetent mofo "teknishan" twice.
M: "Well I have no experience whatsoever with iPhones, but continue."
CL: "Well, he replaced the motherboard, and some pin at the bottom.."
M (t): The fucking motherboard of all things. The whole fucking motherboard?! The last thing that I'd look at, he just replaces like that?! Fucking piece of shit. That's even worse than Apple stores. And what's up with that goddamn pin? CAN'T YOU POSSIBLY BE A BIT MORE SPECIFIC?!
M: "Given only this information, I have no idea what's wrong with it."
CL: "But you are good with these things, aren't you?!"
M: "I disassemble my own broken phones, and dick around with their motherboards. That, while I'm fully aware that in the process I can break it beyond repair. That does not make me an expert on every phone out there."
CL: …
Well what did you even expect, fucking bitch. You barge into my home, don't even have the dignity to leave for me to be able to shower and dress myself, and then you go ask shit like that? Go suck my fucking cock, and shove that iPaperweight down your ass!! How about that?!9 -
This is getting annoying.
For the past >half a year I've been chasing windmills. This is what my BAU day looks like:
- We login to client's network
- We start running some Sanity tests before the actual runs (actual runs are hell of an expensive (financially and time-wise) thing to launch) to make sure environment is OK.
- Sanity tests fail. wtf? Nothing's been changed since y-day!
- Spend ~3-4 hours digging logs, code, more logs,... Apparently some genius decided to change a single parameter.
- Spend another 1-2 hours trying to work around that parameter (since apparently that genius did have a task to do that, so we'll most likely have to find a way to live with it)
- Restart the whole env (~30min).
- Launch a Smoke, Sanity tests to verify env state.
- Launch the actual test
- Go home.
Next day:
- We login to client's network
- We start running some Sanity tests before the actual runs to make sure environment is OK.
- Sanity tests pass.
- Run the actual test
- Concurrency on RDS database is sky-rocketing! WTF did that come from??? Nothing's been changed since y-day!!
- Spend ~1-2 hours looking for anything changed, dig some logs for anything unusual. Nothing.
- Escalate to DBA. 2 hours later DBA says "fix the app". thanks for nothing mate....
- Spend remaining 2 hours analysing AWR. Give up, restart the whole RDS instance. Another hour wasted.
- Time to go home. Out of curiosity run Sanity test -- all good. Run the actual test -- all good. wtf??
- Go home
Next day
- We login to client's network
- We start running some Sanity tests before the actual runs to make sure environment is OK.
- Sanity tests fail. wtf? Nothing's been changed since y-day!
- Spend ~3-4 hours digging logs, code, more logs,... Apparently some genius decided to change a single parameter.
- Spend another 1-2 hours trying to work around that parameter
- ..... I think you know where this is going.
And this keeps going on and on, day by day. Spending the better half of the day chasing windmills and doing our actual work on the last hour of the working day or even after that.
We have plenty of interesting tasks in our Jira but we're squirels spinning in the wheel and never being able to touch them.
It feels like I'm wasting my time. I could do so much more with my time!
[just needed to vent ] -
Want to make someone's life a misery? Here's how.
Don't base your tech stack on any prior knowledge or what's relevant to the problem.
Instead design it around all the latest trends and badges you want to put on your resume because they're frequent key words on job postings.
Once your data goes in, you'll never get it out again. At best you'll be teased with little crumbs of data but never the whole.
I know, here's a genius idea, instead of putting data into a normal data base then using a cache, lets put it all into the cache and by the way it's a volatile cache.
Here's an idea. For something as simple as a single log lets make it use a queue that goes into a queue that goes into another queue that goes into another queue all of which are black boxes. No rhyme of reason, queues are all the rage.
Have you tried: Lets use a new fangled tangle, trust me it's safe, INSERT BIG NAME HERE uses it.
Finally it all gets flushed down into this subterranean cunt of a sewerage system and good luck getting it all out again. It's like hell except it's all shitty instead of all fiery.
All I want is to export one table, a simple log table with a few GB to CSV or heck whatever generic format it supports, that's it.
So I run the export table to file command and off it goes only less than a minute later for timeout commands to start piling up until it aborts. WTF. So then I set the most obvious timeout setting in the client, no change, then another timeout setting on the client, no change, then i try to put it in the client configuration file, no change, then I set the timeout on the export query, no change, then finally I bump the timeouts in the server config, no change, then I find someone has downloaded it from both tucows and apt, but they're using the tucows version so its real config is in /dev/database.xml (don't even ask). I increase that from seconds to a minute, it's still timing out after a minute.
In the end I have to make my own and this involves working out how to parse non-standard binary formatted data structures. It's the umpteenth time I have had to do this.
These aren't some no name solutions and it really terrifies me. All this is doing is taking some access logs, store them in one place then index by timestamp. These things are all meant to be blazing fast but grep is often faster. How the hell is such a trivial thing turned into a series of one nightmare after another? Things that should take a few minutes take days of screwing around. I don't have access logs any more because I can't access them anymore.
The terror of this isn't that it's so awful, it's that all the little kiddies doing all this jazz for the first time and using all these shit wipe buzzword driven approaches have no fucking clue it's not meant to be this difficult. I'm replacing entire tens of thousands to million line enterprise systems with a few hundred lines of code that's faster, more reliable and better in virtually every measurable way time and time again.
This is constant. It's not one offender, it's not one project, it's not one company, it's not one developer, it's the industry standard. It's all over open source software and all over dev shops. Everything is exponentially becoming more bloated and difficult than it needs to be. I'm seeing people pull up a hundred cloud instances for things that'll be happy at home with a few minutes to a week's optimisation efforts. Queries that are N*N and only take a few minutes to turn to LOG(N) but instead people renting out a fucking off huge ass SQL cluster instead that not only costs gobs of money but takes a ton of time maintaining and configuring which isn't going to be done right either.
I think most people are bullshitting when they say they have impostor syndrome but when the trend in technology is to make every fucking little trivial thing a thousand times more complex than it has to be I can see how they'd feel that way. There's so bloody much you need to do that you don't need to do these days that you either can't get anything done right or the smallest thing takes an age.
I have no idea why some people put up with some of these appliances. If you bought a dish washer that made washing dishes even harder than it was before you'd return it to the store.
Every time I see the terms enterprise, fast, big data, scalable, cloud or anything of the like I bang my head on the table. One of these days I'm going to lose my fucking tits.10 -
College degree.
I don't have it. Not because I don't like to study or don't like to evolve.
I tried several times go back to college, but unfortunately I don't see myself wasting money and time inside a classroom hours per day for something I can read on a book and learn by myself in few days / hours.
I know there's some subjects it's quite hard and we need some guidance for help us, but, we have the community to ask, forums and a lot information on internet.
OK, but why I'm doing this rant?
Recently I got a good job offer in a good country but my potencial employer and me is facing issues to go trough the process because the country to give me the IT visa requires the college degree.
Sometimes I regret to not have enough cold blood to finish the damn college just becuase of the piece of paper (which doesn't proff anything and we cannot even use to clean the $_@#$"@).
My home country (which is a third world country) is already noticed that and they start doing some laws and visas to ease the hiring IT professionals and they're leaving at companies expanses and responsabilities to verify is a good professional or not, but, the price is high for that. But at least the companies there's a way now to get someone.
And also I start see a loot excelent and genius programmers and others IT professionals which are skipping the degree to see and face same issues as me.
I hope our field finally put a end to this burocracies.12