Client: Can you provide some kind of guaranteed timeline that you're going to be able to move our website to our new servers with the optimizations implemented? I know you said it should take a week, but we have 3 weeks to get this moved over and we cannot afford to be double billed. I'm waiting to fire up the new server until you can confirm.

Me: As I said, it SHOULD take about a week, but that's factoring in ONLY the modifications being made for optimization and a QA call to review the website. This does not account for your hosting provider needing to spin up a new server.

We also never offered to move your website over to said new server. I sent detailed instructions for your provider to move a copy of the entire website over and have it configured and ready to point your domain over to, in order to save time and money since your provider won't give us the access necessary to perform a server-to-server transfer. If you are implying that I need to move the website over myself, you will be billed for that migration, however long it takes.

Client: So you're telling me that we paid $950 for 10 hours of work and that DOESN'T include making the changes live?

Me: Why would you think that the 10 hours that we're logged for the process of optimizing your website include additional time that has not been measured? When you build out a custom product for a customer, do you eat the shipping charges to deliver it? That is a rhetorical question of course, because I know you charge for shipping as well. My point is that we charge for delivery just as you do, because it requires our time and manpower.

All of this could have been avoided, but you are the one that enforced the strict requirement that we cannot take the website down for even 1 hour during off-peak times to incorporate the changes we made on our testbed, so we're having to go through this circus in order to deliver the work we performed.

I'm not going to give you a guarantee of any kind because there are too many factors that are not within our control, and we're not going to trap ourselves so you have a scapegoat to throw under the bus if your boss looks to you for accountability. I will reiterate that we estimate it would take about a week to implement, test and run through a full QA together, as we have other clients within our queue and our time must be appropriately blocked out each day. However, the longer you take to pull the trigger on this new server, the longer it will take on my end to get the work scheduled within the queue.

Client: If we get double billed, we're taking that out of what we have remaining to pay you.

Me: On the subject of paying us, you signed a contract acknowledging that you would pay us the remaining 50% after you approved the changes, which you did last week, in order for us to deliver the project. Thank you for the reminder that your remaining balance has not yet been paid. I'll have our CFO resend the invoice for you to remit payment before we proceed any further.

---

I love it when clients give me shit. I just give it right back.

Lamer rant

For a really long time I said to myself that this is too basic to rant about but lately it became so frequent and extreme that here is my rant about completely clueless users that ask me IT related questions.

Disclaimer: Said users are people that I generally can't avoid. Distant family members, neighbors and etc.

Case 0:
U: I don't know what's happening!! The computer doesn't work!!
M: What do you mean?
U: There's no Facebook! And everything is stuck and no messenger!!!
M: The WiFi on your laptop was off. I turned it on. Still, this doesn't mean that the pc wasn't working.
U: I don't understand this shit!!!

Case 1:
U: I hate this computer!!! It never works!!! Help meeee!!!
M: What now?
U: Where did the internet disappear?!
M: (assuming it's wifi or browser related)
Actually user moved the Chrome window to bottom-right corner and lost it.

Every time I try to show the user how I resolve the issue the user yells that there are too many steps, that they are complicated and that I'm a bad teacher and doing it too fast.

Case 2:
U: My computer is so slow! It barely can load google translate! And I can't listen to music on youtube!! Shitty laptop! It's you! Your computers in the apartment drain everything!!!
M: You have no idea what you are talking about.
U: My husband told me that your computers are heavy and drain everything!
M: What exactly did he tell you that my devices drain?
U: I don't know! All the energy! I believe him! He knows!
M: My computers drain less electricity than your vacuum and I have a separate internet connection. Not only we share nothing but also I drain nothing.
U: Since you appeared all the computers are slow!!!!

Fkk...

Case 3:
U: I don't understand, where is my whatsapp?
M: You can't locate the app on your phone?
U: Yes! F*ck, help me! I'm so angry and I really need this NOW!!!
M: Shut up. I'm already here and helping.
(I open users phone and whatsapp is the active app...)
U: I can' t find my whatsapp with Clara!

F*ck you! F*ck you! Ghckjfshij!!!

Case 4:
(crazy hitting on my door)
U: I don't have THE internet!!!
It's you again! You took all of THE internet!!!
M: No, it doesn't work like that. Your provider is bad, your package is cheap and your cables are of low quality.
U: I need THE internet immediately!!! Stop playing with your typing and fix the facebook or I'll cut the power cables to the house!!

I can go on, just don't think that recalling all those events is healthy for me.

!rant

You know those dudes that dress up spiffy and try to sell you cable providers for tv and shit. Well, i normally stream everything from my computers and do not really have any need for actual tv, my flatscreen is mostly used for my ps4 or switch and das it.

So these guys stop me at walmart and start trying to sell me this provider, i normally listen and give everyone a chance since they b only doing their job. Afterwards I tell them that i use one of those roku or amazon sticks and that I am fine with it. Well one of them insists in that those are not good since **fake made up technical shit** and that unless I am a programmer I would not know how to work around them.

I smile. Hehe.....hehe.....muahahahaha and tell them that I do not worry about such things since I am a software engineer. My wife passes by and confirms "yup, computer scientist, spends his days thinkering with shit"

One of them looks at the other and says "fuck it dude we lost"

Lol, gracious in the face of defeat.

So the new mass surveillance law will be going into effect from the 1st of January.

Of course, since I'm very keen on my security/privacy, I'm going to implement some precautions.

- A few vps's connecting to tor, i2p and VPN provider so that I can always use a secure connection.

- Setup anti tracker/ads/etc etc shit on the VPS's. Probably through DnsMasq and the hosts file.

- Use Tor browser by default. I've tried this for a while now and damn, the tor network has become way faster than only even a year ago! Some pages literally only take a few seconds to load.

- Wipe my laptop, encrypt the harddrive and at least put QubesOS on it together with probably a few other systems.

- Ungoogle my new phone, use it with VPN by default.

- Get rid of all non encrypted communication services. I think that only leaves me with a few account removals because I haven't chatted unencrypted for nearly a fucking year now.

If anyone has any more ideas, please share!

Excuse the profuse amount of profanity below.

Fuck this fucking fucked up motherfucker of a fucking director. Money does not make you a fucking decent person, and you come in here and tell me that you pay my fucking measly salary so I must be fucking grateful.

Starts off with a boardroom meeting this morning. Wireless connection on my laptop takes two minutes to connect, I get told that I am wasting company time and that the salary of everyone in the meeting is quite a lot ("with me being the highest"- cuntface director) so stop wasting time. Fuck you man, it's a fucking wireless connection. I am building your motherfucking company applications and doing web design and for what, so I can earn fuckall and be told that I am fucking wasting time. I am presenting your fucking site you wanted, so give me a fucking minute extra to start up the fucking wireless connection.

The fucking mails are taking long to send, great, let's come down and fucking scream at the dev who regrettably said he would try and assist IT (by calling the provider). I literally just got told that I am the following. 1) Fucking stupid 2) He is going to close the dept down because I apparently fuck up (yet again cuntface, your fucking mailserver is NOT MY FUCKING PROBLEM) 3) He is going to contact an external company to come and check my work. 4) I am fucking useless. 5) I telling him lies (yeah fuckface, I worked as a sys admin, I know what a motherfucking DNS server is and what it does. you don't - so don't fucking tell me that I am lying when I tell you there is a DNS fucking issue, because you don't know what the fuck you are talking about - to top that off motherfucker, I FUCKING BUILT YOUR FUCKING SERVER AND YOUR FUCKING NETWORK. I FUCKING KNOW HOW IT WORKS AND WHAT THE FUCK I AM TALKING ABOUT).

On top of that, I got pushed out of the way of my own PC, my code got some fucked up gibberish in it (because he was trying to minimise my editor and he typed some in it, and now I have to fucking roll-back. He told me I am wasting company time and he will take my shit away from me if I download something again. It is an open network. I downloaded JAVA and fucking updated Sublime. Jesus man. What the fucking fuck.

"why is your gmail open?!?!" because I was testing your emails from an external network. "DON'T FEED ME BULLSHIT" (even though the top mail states "test"). It's the whole fucking "my money determines my dick size" mentality.

That being said, I got told that I need to work overtime, without pay, to resolve IT's issue, even if I have to on the weekend.

That being said,my new Dell that I had just bought (my own) got thrown on the floor and he fucked out of my office. Stupid motherfucker. I fucking earn nothing but cannot leave. I will find another job, and when I do - you can go and fuck yourself and your fucking degrading opinions. I am not fucking stupid, so fuck you.Fuck your company and fuck you. Cunt.

What an awful day :(

The server where I host my 4 clients websites crashed.

Unable to reboot from the console.

I contact the support. 15 minutes later: "we'll look at this"

No news for 1 week despite my messages.

Then... 1st ticket escalation... 2nd ticket escalation... 3rd ticket escalation...

Answer: "Sorry, your server is down and cannot be repaired."

Fuck.

I ask "is there any way to get my data back?". Answer: "No, because we would shutdown the whole bay and all our clients would be impacted".

Fuck.

I subscribe to another server, at another provider.

I look at my backups... shit, the last one is 4 month ago!!

I restore the first website: OK

I restore the second website: OK

I restore the third website: My new server is "too recent" and not compatible. with this old Wordpress. Fuck! I'll look at this later...

I restore the fourth website: database is empty!! What??? I look at the SQL backup for this site... it failed...

I lost ALL my 4th client data!!!

I'm sooooo piece of crap!

Laravel is the worst framework ever.

Everything has to be made convenient and easy. That sounds amazing, because developers want to save time, worry less about boilerplate code, right? No more constructors, no more dependency injection, fuck all the tedious OOP shit... RIGHT?

It does one thing well: Make PHP syntax uniform and concise through easily integrated libraries such as Collection and Carbon. But those are actually not really part of the framework... just commonly integrated and associated with Laravel.

The framework itself is completely derailed: You can define code in a callback in the routes file. You can define a controller in the routes file. You can define middleware as a parameter to the route, as a fluent method to the route, you can stack them up in a service provider. Validators can be made in controllers, Request objects, service providers, etc. You can send mail inline, through Mailable objects, through Notification objects, etc.

Everything is macroable, injectable, and definable in a million different places. Ultimate freedom!

Guess what happens when you give 50 developers of various seniority a swiss army knife?

One hammers in a screw with a nail file, the other clips the head from the screw using scissors, and you end up with an unworkable mess and blunt tools.

And don't get me started about Eloquent, the Active Record ORM. It's cute for the simple blog/article/author/comment queries, but starts choking when you want more selective and performant queries or more complex aggregates, and provides such an opaque apple-esque interface which lets people think everything is OK, when in reality it's forcing the SQL server to slowly commit suicide.

> *WordPress website gets down Error 500: Cannot establish Connection with database*

> Marketing loses their shit: "We need the website up and working right now"

> *Me being calm *: "Nope, we cannot it's the service provider error, there's nothing we can do"

> *MK.G*: "Alright then, switch to another ISP ASAP"

> *Me, Internal rage, a volcano erupts *: "Umm..so you want to spend more money on another hosting because this one has an outage of 48 hours?"

>*MK.G *: "Yes, because we cannot run Facebook ads, just because website is down"

>*Internal lmao*: "Alright, but by the time you purchase a new service provider and host, the website will be up and running plus since the database is down we cannot migrate"

>*MK.G*: "I don't care, just make it up and working"

>*Me chilling*: "Alright, give me few hours"

> after a few hours the website is working *me being badass even though I didn't do anything*

HO. LY. SHIT.

So this gig I got myself into, they have a whitelist of IP addresses that are allowed to access their web server. It's work-at-home. We just got a new internet provider, and it looks like I get a different public IP address everytime I disconnect and connect to the WIFI. And since it looks like the way they work on their codebase is that you either edit the files right on the server or you download the files that you need to work on, make the changes, and then re-upload the file back to the server and refresh the website to see the changes, now I can't access the server because I get different IP addresses. And it's highly inconvenient to keep emailing them to add IP addresses to the whitelist.

No source control, just straight-up download/upload from/to the server. Like, srsly. So that also means debugging is extremely hard for me because one, they use ColdFusion and I've never used that shit before and two, how the hell do you debug with this style of work?

I just started this last Tuesday, and I already want to call it quits. This is just a pain in the ass and not worth my time. I'll be glad to just go back to driving Lyft/Uber to make money while I look for a full-time, PROPER job.

By the way, can I do that to a contracting job? Just call it quits when you haven't even finished your first task? How does this work?

*INCOMING CALL FROM MY NETWORK PROVIDER*

HI,

I'm calling from *my network provider* and I wanted to check if you would like to port to our network.

This happened 3 times in a day already. And now 4th time.

Me : Look man, I'm already on the same network and I don't need to port.

Guy : You should have told this to me in the beginning. You wasted my time in not doing that.

THIS CUM DRINKING PIECE OF SHIT PUNKASS BITCH MOTHERFUCKER COULDN'T DO A SIMPLE SEARCH ON HIS COMPUTER BEFORE GIVING ME A CALL AND THEN TELLS ME I WASTED HIS TIME.

Because of hardware failure we had to move some vpns from one datacenter to another.

The team of highly untrained monkeys at my hosting provider were hired to do this. First they ran backups of all the systems. Then they started the moving process. A few hours later they were done. We got an email everything was back online.

So we restarted all our processes and no data was coming in from our Raspberry's around the country. So we start a little investigation. What did these buffons do, they changed our rsa keys.

So we kindly ask them to put the old keys back so we do not have to fix 200 changed key warnings on systems that are not remotely accesible.

Apperently something that can't be done because their back up process is automated and always makes new keys.

Holy fucking fuck, whats the point in having a backup its not an exact copy. Is this fucking normal?

Now I will be spending the next few weeks literally standing in cow shit reconnecting Raspberry's.

Thanks a fucking lot. Not!

My mobile provider doesn't allow me to set a password that contains any other symbol than letters and numbers for the website where you can look at how much data you consumed (and can order new data, change plans, etc.). Are you kidding me. This is making shit insecure, you fucks!

(Best read while listening to AEnima by Tool, loudly)

Dear Current Workplace,

Fuck you, for the reasons enumerated below.

Fuck your enterprise grey blue offices, the stifling warm air of a hundreds of bodies and sub par "development laptops".

Fuck your shitty carbonated water machines which were a cost saving measure over decent drinkable water.

Fuck your fake "flexi time", "you can do home office whenever you want" bullshit. You're still inviting me to mandatory meetings at 09:00 regularly.

Fuck your shitty, in house, third part IT provider sister company. They're the worst of all worlds. If it was in company, we'd get to give out to them, if it was an external company we'd fire them. And yes, when I quit I will quote the dumpster fire that is our corporate VPN as a major factor.

Fuck your cheery, bland, enterprise communication. Words coming under the corporate letterhead seem to lose all association with meaning. Agile, communication, open are things you write and profess to respect, but it seems your totally lack understanding of their meaning.

Fuck your client driven development. Sometime you actually have to fix the foundations before you can actually add new features. And fuck you management who keep on asking "why are there so many bugs and why is it always taking longer to deliver new releases". Because of you, you fucknuts, Because you can't say "NO" to the customer. Because you never listen to your own experienced developers.

Fuck your bullshit "code quality is important to us" line. If it's so important, then let us fix the heap of shit you're selling so that it works like a quasi functional program.

Fuck you development environment which has 250 projects in a single VS solution. Which takes 5mins plus to compile on a quad core i7 with 32 gb of ram.

Fuck this bullshit ball of mud "architecture". I spend most of my time trying to figure out where the logic should go and the rest of the time writing converters between different components. All because 7 years ago some idiot "architect" made a decision that they didn't have to live with.

Actually, fuck that guy in particular. Yeah, that guy who was the responsible architect for the project for 4 years and not once opened the solution to look a the code.

Fuck the manual testing of every business process. Manual setup of the entities takes 10mins plus and then when you run, boom either no message or some bullshit error code.

Fuck the antiquated technology choices which cause loads of bugs and slow down development. Fuck you for forcing me to do manual tests of another developers code at 20:00 on a Friday night because we can't get our act together to do this automatically.

Fuck you for making sure it's very clear I'm never going to be anything but a code monkey in this structure. Managers are brought in from outside.

Fuck you for being surprised that it's hard to hire competent developers in this second rate, overpriced town. It's hard to hire anywhere but this bland shithole would have anyone with half a clue running away at top speed.

Fuck you for valuing long hours and loyalty over actual performance. That one guy who everyone hated and was totally incompetent couldn't even get himself fired. He had to quit.

Fuck you for your mediocrity.

Fuck you for being the only employer for my skill-set in the region; paying just well enough that changing jobs locally doesn't make sense, but badly enough that it's difficult to move.

Fuck you for being the stable "safe" option so that any move is "risky".

Fuck your mediocrity.

Fuck you for being something I think about when I'm not at work. Not only is it shit from 9 to 5 you manage to suck the joy out of everything else in my life as well?

Fuck you for making me feel like a worse developer every day I work here. Fuck you for making every day feel like a personal and professional failure. Fuck you for making me seriously leave a career I love for something, anything else.

Fuck you for making the most I can hope for when I get up in the morning is to just make it until the night.

Fucking fuck you STRATO. This cancer of a german hosting provider just should be shutdown for crimes against reason. Our website got infected by some shit (I'd like to not state why, there is only so much pressure my main arterie can handle) and now we are supposed to remove that file. Well they blocked all incoming and outgoing traffic to the server so we cannot connect via sftp, the only choice you got with STRATO. And they wont restore network access for the server unless we remove the file. No logical loop to see here citizen, please move on.

So my client wants to stick with their current hosting provider (Bell) because the company is "big" and "won't go anywhere anytime soon." I just said, well okay it can't be that bad. Bell charges about 10x more and gives you about 10x less compared to other options, but it's not my money so whatever. Well, Bell has the absolute worst customer service. They have an online support form where I can type in my questions and they will call me within a day to help me. They called me during work hours and I missed the call, so they sent me an email to let me know I missed the call and gave me a number to call. I called and I might as well have called my dog because the support didn't even know what a .htaccess file is. I emailed them back and asked if they could forward my email to someone in the hosting department that could help (because the phone support I got was shit). I got a reply saying they "can't"... yup, they used the word "can't", they can't forward the email and that I would have to call. Is everyone at Bell a fucking dick chugging brainless pile of moldy-ass shit biscuits!? YOU CAN"T SEND AN EMAIL? Turns out they do have a dedicated hosting support email, let's hope the email I send ends up in front of someone at Bell who at least has a slight clue how to use a keyboard.

My girlfriend configuring her e-mail account in the app because her phone had to be reset to factory :
-I can't figure out how to do these setting, annoying...
-Oh yeah the imap and smtp servers can be tricky, let me put that
(I Google the settings for her mail provider and put them in)
-It still doesn't work.
-Uuuh, maybe with another security setting, try it.
-This shit still doesn't work, seriously my phone is broken.
-Have you verified the e-mail address and carefully typed the password?
-Yes of course, I've tried it several time
(I take the phone and check all the parameters... During a looooong time... Until it hits me.)
-Hmm... Can you read the e-mail you've entered?
-Yeah, it's my mail, blabla@hotmail.com.
-No can you read it again please?
-It's blabla, why?
-No, can you *spell* your e-mail?
-Yeah it's B-L-A-B-L-A-@-H-O-M-A... Ow shit...
- ¯\_(ツ)_/¯

Worst exp. on a collab/group project?

Had a few, here is one.

Worked with a dev team (of two devs) in Norway to begin collaboration on providing a portal into our system (placing orders, retrieving customer info, inventory control, etc)

They spoke very good English, but motivation was the problem. Start the day around 10:00AM...take a two hour lunch...ended the day at, if I was lucky, 4:00PM (relative to Norway time). Response time to questions took days, sometimes weeks. We used Skype, which helped, but everything was "Yea...I'll do that tomorrow...waiting on X....I have a wedding to go to, so I'll finish my part next week."

I didn't care so much, I had other projects to do, but the stakeholders pounded me almost everyday demanding a progress report (why aren't you done yet...etc..etc.)
The badgering got so bad I told the project owner (a VP) if he wanted this project done by the end of the year, the company would have to fly me to Norway so I personally push things along.
When real money was on the line, he decided patience was warranted.

A 3 month project turned into 9, and during a phone meeting with the CEO in December
O: "Thanks guys, this project is going great. We'll talk again in February. Bye."
PM: "Whoa...what! February!"
<sounding puzzled>
O: "Um..yes? It's Christmas time. Don't you Americans take off for Christmas?"
PM: "Yes, but not until Christmas. Its only December 12th. Your taking the whole month of December and January for Christmas?"
O:"Yes, of course. You Americans work too hard. You should come over here and see how we celebrate. Takes about a month so we can ease back into the flow of things."
<Jack is the VP>
PM: "Jack wanted this project completed by the end of the year, that is what everyone agreed to."
O:"Yes, I suppose, but my plane is waiting on me. Not to worry, everything will be fine."
<ceo hangs up>
PM: "Oh shit..oh shit..oh shit. What are you going to do!?"
Me: "Me!?..not a darn thing. Better go talk with Jeff."
<Jeff is the VP>
J: "This is unacceptable. You promised this project would only take a few months. I told you there would be consequences for not meeting the deadline."
PM:"But..but...its not our fault."
J: "I don't care about fault. I care about responsibility. I've never had to fire anyone for not meeting a deadline, but .."
Me: "Jeff, they are in Norway and no one is working this project for the next two months. You've known for months about them dragging their asses on this project. We're ready to go. Services have been tested and deployed. Accounting has all the payment routing ready. Only piece missing is theirs."
J: "Oh. OK. Great job guys. I guess we'll delay this project until February."
<leave the office>
PM: "Holy shit I'm glad you were there. I thought I was fired."
Me: "Yea, and that prick would have done it not giving a crap that it's Christmas."
<fast forward to Feb>
O: "Our service provider fell through, so I'm hosting with another company. You guys know PHP? Perl? I don't know what they called it, but it sounded so cool I bought the company."
PM: "You bought what? Are we still working with Z and B?"
O:"Yea, sort of. How's your German? New guy only speaks German."
PM: "Um, uh... no one here speaks German"
O:"Not to worry, I speak German, French, and Italian. I'll be your translator."
PM: "What? French and Italian?"
O: "On my trip to France I connected with a importer who then got me in touch with international shipper in Italy. I flew over there and met a couple really smart guys than can help us out. My new guy only speaks German, J only speaks French, and R speaks Italian, Russian, and a little English. Not to worry, I'm full time on this project. You have my full attention."

We believe the CEO has/had some serious mental issues, including some ADD. He bailed within the first month (took another vacation to Sweden to do some fishing) and left me using Google Translate to coordinate the project. Luckily, by the end, the Norwegian company hired a contractor from England who spoke German and hobbled together the final integration.

So yeah, we released our app for 26k people to use two days ago. Due to circumstances not under our control, that was developed way faster than it should've. Today we're two days in and everything is going horrible. 26 thousand people are having trouble using it (not every problem is our fault, but ofc they don't give a shit) and our support team is not big enough to handle every request. We're not able to find any more people to help us handle it, so some developers are being used for support. But that slows the bugfixes a lot. We're at risk of losing our jobs because we will not be able to make it work in due time.

In Italy, at the beginning of the year a particular type of invoice became necessary and to handle that everyone needs a particular kind of email called "certified", you know, because Italy, and today our certified email server went offline for the whole fucking day because the provider was an overload of feces. We were overwhelmed by the amount of people that needed help.

I don't even know what to say, if we don't fix it we're fucking fucked, like literally.

I really hope everyone is having a nice new year. For us, this is going terrible.

So I just decided I'd hotspot my phone to my laptop (as I have no WiFi) and stream a film I've wanted to watch for a while.

Turns out my shite ass mobile provider wants credit card details to prove I'm over 18.

I'm sorry, what?

ARE YOU FUCKING KIDDING ME? YOU NOSY OVER CONTROLLING SHIT STAINS! THAT IS A PARENT'S JOB, NOT YOURS.

fucking hell. What is wrong with this fucking race?

Oh, and I can't torrent it because that's blocked too.

A few days ago Aruba Cloud terminated my VPS's without notice (shortly after my previous rant about email spam). The reason behind it is rather mundane - while slightly tipsy I wanted to send some traffic back to those Chinese smtp-shop assholes.

Around half an hour later I found that e1.nixmagic.com had lost its network link. I logged into the admin panel at Aruba and connected to the recovery console. In the kernel log there was a mention of the main network link being unresponsive. Apparently Aruba Cloud's automated systems had cut it off.

Shortly afterwards I got an email about the suspension, requested that I get back to them within 72 hours.. despite the email being from a noreply address. Big brain right there.

Now one server wasn't yet a reason to consider this a major outage. I did have 3 edge nodes, all of which had equal duties and importance in the network. However an hour later I found that Aruba had also shut down the other 2 instances, despite those doing nothing wrong. Another hour later I found my account limited, unable to login to the admin panel. Oh and did I mention that for anything in that admin panel, you have to login to the customer area first? And that the account ID used to login there is more secure than the password? Yeah their password security is that good. Normally my passwords would be 64 random characters.. not there.

So with all my servers now gone, I immediately considered it an emergency. Aruba's employees had already left the office, and wouldn't get back to me until the next day (on-call be damned I guess?). So I had to immediately pull an all-nighter and deploy new servers elsewhere and move my DNS records to those ASAP. For that I chose Hetzner.

Now at Hetzner I was actually very pleasantly surprised at just how clean the interface was, how it puts the project front and center in everything, and just tells you "this is what this is and what it does", nothing else. Despite being a sysadmin myself, I find the hosting part of it insignificant. The project - the application that is to be hosted - that's what's important. Administration of a datacenter on the other hand is background stuff. Aruba's interface is very cluttered, on Hetzner it's super clean. Night and day difference.

Oh and the specs are better for the same price, the password security is actually decent, and the servers are already up despite me not having paid for anything yet. That's incredible if you ask me.. they actually trust a new customer to pay the bills afterwards. How about you Aruba Cloud? Oh yeah.. too much to ask for right. Even the network isn't something you can trust a long-time customer of yours with.

So everything has been set up again now, and there are some things I would like to stress about hosting providers.

You don't own the hardware. While you do have root access, you don't have hardware access at all. Remember that therefore you can't store anything on it that you can't afford to lose, have stolen, or otherwise compromised. This is something I kept in mind when I made my servers. The edge nodes do nothing but reverse proxying the services from my LXC containers at home. Therefore the edge nodes could go down, while the worker nodes still kept running. All that was necessary was a new set of reverse proxies. On the other hand, if e.g. my Gitea server were to be hosted directly on those VPS's, losing that would've been devastating. All my configs, projects, mirrors and shit are hosted there.

Also remember that your hosting provider can terminate you at any time, for any reason. Server redundancy is not enough. If you can afford multiple redundant servers, get them at different hosting providers. I've looked at Aruba Cloud's Terms of Use and this is indeed something they were legally allowed to do. Any reason, any time, no notice. They covered all their bases. Make sure you do too, and hope that you'll never need it.

Oh, right - this is a rant - Aruba Cloud you are a bunch of assholes. Kindly take a 1Gbps DDoS attack up your ass in exchange for that termination without notice, will you?

Today my fellow @EaZyCode found out a local Hosting Provider has a massive security breach.

He wrote an Plugin for Minecraft with an own file explorer and the ability to execute runtime commands over it.

We discovered that this specific hosting provider stores the ftp passwords one level above the FTP-Root. In FUCKING PLAIN TEXT! AND THE MYSQL PASSWORD TOO! And even more shit is stored there ready to be viewed by intelligent people...

It's one of the fucking biggest Hosting provider Germanys!

But, because EaZyCode has such a great mind and always find such bugs, I give him the title "Providers Endboss" today, he has earned it.

Loving you ❤️

Edit: we used SendMail with runtime commands and sended too many empty Spammails (regret noting)

!rant
I saw a devrant user posting something about "the cockroach" that survives in the company no matter what so I knew I had to rant about something similar. I worked with a guy and his ability to talk shit is in direct proportion to his salary. The guy watches youtube all day, searches for things to buy, goes to vacations and no one knows what he does. :)) plot twist: he just forwards ( not sends ) emails from the business to a software provider. Did I mention that he has the highest salary( don't ask how I found out ).
Anyhow, the guy is winning at life, no one gives two shits about him, he is always hiding and running from work. While writing this I'm actually amazed by his skill, how do you end up like this? He reminds me of Wally from Dilbert!

Submitted a ticket to the 3rd party IT provider today. Just like they always do they close the ticket instantly saying they did the work when they didn’t do anything.

Except this time they went one step further. They documented that they had a conversation with me and that they convinced me that I didn’t need the work done.

No such conversation occurred. I have not changed my mind nor have been given any reason to. They just want their ticket times to appear as fast as possible and are willing to lie through their teeth to achieve that.

Prepare for a shit storm motherfuckers.

A while ago I stumbled upon this cheap vps provider called dedistation (lowest was $15/year), so I end up buying a one year subscription and transferred all of my personal sites to it. Fast forward six month later, uptime robot notified me that my vps is down. No problem, I'll just submit a ticket. Few days go by and I yet to receive a response. Not a problem, I'll just try and login via the serial interface and get my shit, no luck there either.
Seems like these motherfuckers just packed up and went offline without a shit given.
No response, no notification untill today! How more twat a company could be?
Lessons learned the hard way
- always backup regularly
- check and transfer nameserver or no emails for days.
- you get what u pay for (haven't learned this fully yet. Went again with a cheap legit-ish provider (arubacloud)

So back in November I wanted to get a new smartphone, after years and years of middle class stuff I decided "let's get the newest high-end shit out there!" so I bought the Huawei Mate20 pro.

I was SO DAMN HAPPY when it arrived 2 days later. I quickly switched to the new one and SUDDENLY after a few hours it started to get a hint of a green border arou d the display.. and yes it got FUCKING WORSE! Now after a few months it got worse and worse, I talked to my provider and they said I have to call Huawei so I called Huawei and guess what? The want me to send it in, which will take around TWO WEEKS! It's not even my fault and now they want me to have no phone for two damn weeks? Why? This sucks.. and only because I wanted to have a nice new shiny high-end piece of technology 😭

Apple products are so fucking overpriced. Here is an "Apple TV Remote Loop" (that holds the remote to your wrist). It costs ₹ 1500

For people outside India, his shit costs more than 1 year of unlimited calling phone plan from the leading provider, with 24 GB data and complementary TV and Movies subscription. (₹ 1299)

Whaaaat theeeee actual fuuuuuuuuck. So basically I've got a server running and everything is fine. All services are working and I can access the webserver running on it over every browser. But randomly my ssh access stopped working (can connect but doesn't return shit after last login message) and when loading the web config thingie from my provider it gives me an empty response (all other pages from the provider are working). So basically I've got a working server I cannot access. But I'd like to access it and cannot even restart that shitty thing.

Anybody else had a problem like that or has any idea wtf is going on?

Uh-oh I fucked up.

Not at work, but with my website where I had an email forwarder to an external address. The forwarding was everything so that I could do the spam filtering and occasional check in one place. Unfortunately, that triggered the spam detection at the external address (after some years!), and my provider ended up on a blacklist.

That got me a pretty angry mail from my hosting provider who had already disabled the forwarding and wanted to make sure that I understood the issue and would not put it in again.

I thought about whether they had fucked up because it was even possible to do that, or whether I had fucked up because I should have known. Hm yeah I opted for the latter and apologised.

The support guy seemed happy that I didn't try to argue (possibly like other customers...), and advised that I just should add another account in my email client. Sure, at least that will prevent this shit from happening again.

He also mentioned that every single blacklist issue they had experienced in this year was accidental due to external forwarding issues and that they would consider just disabling it altogether.

Which is probably a smart move, just as hint for these ranters here who work at hosting companies. Or at least only enable external forwarding if spam assassin or so is in place.

My current internet provider....

WHY THE FUCK IS MY WIRED INTERNET CONNECTION SLOWER THAN MY PHONE ON WIRELESS! WHAT KIND OF FUCKING BULLSHIT IS THIS US ISPs I PAY YOU A SHIT TON OF MONEY SO YOU CAN INVEST IN INFUSTRUCTURE AND FUCKING GET ME GOOD SPEEDS! NOT FUCKING BLOW IT ALL ON YOUR EXECUTIVE BONUSES!

Ok, first rant, about my struggles getting reliable internet over the past 6 years. It's not too interesting of a topic, but here we go:

I'm living in a more rural part of Germany and internet here is shit. I pay more than 50 bucks a month for 700kb/s downstream (let's just not talk about upstream...), which is meh by itself but it gets worse. Before this I had roughly 230kb/s downstream using DSL. My provider came out with a new oh-so-fucking-fancy solution for giving people faster internet without upgrading their lame ass fucking backbone and POS infrastructure from 70 years ago: they sell you hybrid internet which combines your shit DSL and an LTE connection using TCP Multicast. Not only do I get only 6 of my promised (and payed for) 50 Mbit, no, It's also a fucking piece of nonworking shit!!!

Let me illustrate:
You constantly have problems with web content (or any remote content) not loading because the host server does not support TCP Multicast. It either refuses connection altogether or it takes about 30-50 seconds to establish a connection. Think about your live when it takes two or three fucking minutes to load 5 YouTube thumbnails or load new tweets at the bottom of the Twitter page! Also, you never know if you a) have an error in your implementation of a new API or if b) the remote host doesn't support TCPMC (there's never an error for that! Fuck you!), your SSH sessions ALWAYS drop in the most inopportune fucking moments because the LTE thing lost connection, you always have to turn on a VPN if you want to visit specific websites (for example your school's website) and so on....

Oh and also, my provider started throttling specific services again these days with Netflix and YouTube struggling to display 240p, fucking 240p video without buffering when I get 600kbit down on steam (ofc the steam download is paused when watching videos). When using a VPN, YouTube 720p and Netflix HD work like a charm again. Fucking Telekom bastards

Then there is the problem with VPNs. The good thing about them is that they solve all the TCP Multicast problems. Yay. Now for the bad things:
First of all, as soon as I use a VPN, access times to remote go up by like fucking 500%. A fucking DNS lookup takes 8-15 seconds!!! The bandwidth is there but it takes forever.. because reasons I guess. Then the speed drops to DSL speeds after a while because the router turns off my LTE connection when it is unused and it does not detect VPN traffic as traffic (again because... Reasons?) And also, the VPN just dies after an hour and you have to manually reconnect (with every VPN provider so far)

And as if that wasn't enough, now the lan is dying on me, too, with the router (the fucking expensive hybrid piece of shit, 230 bucks..) not providing DHCP service anymore or completely refusing all wifi connections or randomly dropping 5Ghz devices, or.....

You get the point.

The worst thing is, they recently layed down 400mbit fiber in my neighborhood. Guess where the FUCKING PIECE OF SHIT CABLE ENDS??? YEAH, RIGHT IN FRONT OF MY NEIGHBORS HOUSE. STREET NUMBER 19 IS SERVED WITH 400MBIT AND MY HOME, THE 20, IS NOT IN THEIR FUCKING SERVICE REGION. Even though there is a fucking cable with the cable companies name on it on my property, even leading up to my house! They still refuse to acknowledge it! FUCK YOU!!!!

Well anyways thanks for reading. Any of you got the same problems? :/

//rant

So i ordered myself a web server and am trying to get access to phpmyadmin.
I got generated username and password for the phpmyadmin login.
So i created mysql databases and database users, outside the interface, but that's fucking it, i need to create tables as well, can't do that without the interface, cuz NO ACCESS!

Fucking piece of shit service provider, they had one thing to do and they can't even fucking do it right. How dare they call themselves web hosts at all...

It's probably a badly configured config file but i can't access the file myself to start sorting this shit out, so i got to wait at least 12 hours till work hours to be able to contact with them and sort this shit out.

They sent me fake mails saying my provider will shut down my domains when i don't pay. Of course I ignored the shady link. But when the day which they announced came, the domain was unreachable indeed. How?!
After a reboot of the server everything works again. But they must have had either access to my server or shat it down with a ddos attack or something. I have no idea whats going on. Shit.

When I rented my server I uploaded my webpage (including resources like videos, images etc) which is about 150GB as .tar and extracted and setup all that stuff and deleted the backup from my PC. The uploading process took me about 4 days. I opened the site of my server provider and reloaded it.. Aaaaannddd whoops. All data gone.

On my server hosters webpage when you click the reinstall button for installing a Linux image you get returned to the main page of that server after it finished installing. If you then reload that page which basically only shows some monitoring diagrams and shit the server gets reset again.

Damn. I lost so much good porn on that day...

!dev-related

My sister-in-law is a real fucking piece of work. My wife and I pay her to watch our daughter, who is 1.5 years old. She lives with us practically rent free (less than 0.5 of what she was having to pay in rent at her previous living situation). And as of late, my wife and I have been going through rough marital issues. Our marriage counsellor advised as ‘homework’ to write down a few things that would make us happy; individually of our partner, in our relationship.

Something I put down was, ‘that I want our daughter to be more mentally stimulated’ since she’s curious and inquisitive as fucking hell right now. And that I wanted us to find child care that would nurture her more than my sister-in-law does.

(She sits our daughter and one other little girl she watches down in the front room to watch the disney channel all day long. Sometimes she’ll talk to her friends for a few hours throughout the day on the phone. And makes them lunch and snacks when they are hungry.)

I’ve been looking into a daycare center that specializes in teaching kids early reading and writing along with a program that starts at 2 to focus on dancing or on music. They only want like $75 more per week and food and snacks are included in the weekly cost.

That being said I had written down my things for my ‘homework’ assignment. My daughter ended up getting a hold of it and brought it to my sister-in-law who now has a major attitude about this whole thing...

:side note:
My wife and I were struggling financially a bit earlier in the year and she helped us with gas money a few times and helped with some basic groceries and stuff. But today she just threw all of that ‘help’ back into my face.

If I had fucking known that you were going to hold that shit over my head and weaponize it against me because you feel hurt by the fact that you are a shit child care provider in my eyes then you can go smoke a fucking tailpipe you cum guzzling gutter slut!

why is every auth provider utter and complete shit?

why are docs and tutorials that try to teach auth so complete shit?

No wonder there are so many security holes everywhere, nobody bothers to make it simple for the next person.

Next time people that cry about security/bad auth, and work in that field, this one is for you:

So the EU plans to make an "upload-filter"-law.
Actually this means that every service, every provider literally everyone has to check everything which is going to be uploaded on a webpage if there is an copyright violation and so on.

Thanks to my european government for slowing down the digital evolution in a absolutely shit way.

Well... not because of my work life.
More like due to incompetent HTC support and webhosting provider services.

I mean, I had to re-send my mails again and again and ... for 2 weeks. HTC, yes my friend. It's you again. Get YOUR FUKN SHIT DONE FFS!
BEING BIG AS A SHIT LOADED COMPANY DOESN'T MAKE YOU COOL! GET YOURSELF SOME COMPETENT EMPLOYEE!
HOW MANY WEEKS DO YOU WaNT ME TO SEND YOU MY PHONE'S INFORMaTION?!

ISN'T ONLY ONE SINGLE FUKN SHIT ASS E_MAIL WITH ALL REQUIRED ANSWERS ENOUGH FOR YOU AND YOUR HORNY EMPLOYEE?!
FUUCK YOU, BASTARD(S)!

AND NOW TO YOU netcup!
YOU FUCKING PEACE OF DOG SHIT!
HOW DARE YOU WANT ME TO PAY FOR CREATING THE WEBSpACE BUT THEN ALSO FOR THE INEXISTENCE OF MY WEBSPACE?!
THIS DOESN'T MAKE ANY SENSE!

YOU ROTTEN AND FiSH-SMELLING SLUTS!
I HOPE YOU ALL DIE IN AN ORgY BY GETTING A TONLOAD OF CUM UP IN YOUR HAIRY ASS aaaaand GET YOUR SLIMY CUM ON YOUR ... nvm that's just too hard...

FFS
JUST FUCK YOU!

I really, really need some help here.

We have a service provider that is utter shit. Due to their shittyness we have a server to which our customers point their domains and then we forward the request to our shitty provider. This worked well until our provider blocked our server's IP.

They can't come up with a reasonable explanation as to why it's happening, and even though they've whitelisted our IP it keeps happening. I've tried changing the server's IP, but it takes 5 minutes and we're blocked again. Probably some traffic that they deem fishy.

Does anyone have any good or bad idea on how to work around this fuckery? The server at our provider is running PHP, so I'm thinking if I can set up some sketchy tunnel or something, but even then it might be caught on a lower level.

I'm really, really grateful for any ideas or advice. Even of the shitty kind.

DAILY LARAVEL PROBLEMS

I need to parse a JWT with some custom claims. There's a JWT library with Laravel; documentation really lacking, kinda hardcoded to work with Laravel but whatever; it's already installed, let's see what can I do with it.

It turns out I can't say something like "take this token, parse it, tell me it's valid". Let's see how that goes.
You need to build a parsing class with a manager, some auth stuff, a parser.
To build said manager you need a provider that implements a contract, a blacklist, a factory (of what?)
To build the factory (of what?) you need a claim factory and a payload validator
To build the claim factory you need a request
To build the blacklist you need a Storage
To build the storage you need a CacheContract
To build a CacheContract you need IDK it's a mess
To build the contract you need... IDK for real

WHY LARAVEL IS SHIT: 'cause only in this framework it seems reasonable to build this clusterfuck to parse a base64 encoded string, throw some json_decode and check a signature. And have it work only to authenticate a user.

Tech department wants me to work on cool, innovative stuff for the company. Marketing Director doesn't think anything tech-related is worth my time or cost to company. I'm just here stagnating, building HTML templates over and over again. This guy is holding me back, not letting me develop and at the same time help the company move forward technologically.

I've been complaining about shit hosting provider for over two years now, the other day they went down for days and affects business. Only now they wake up and decide on better hosting environment.

I need to find another job or do my own thing. Fuck corporates with no sense of technological innovation.

I just wanted to transfer my domain from domain operator dns to other dns provider.
Now I lost control over my domain and it redirects to those fuckers website.

I thought fuck them, this is their last fuck up so decided to transfer domains from this piece of shit provider to any other.
It turned out you need to send request using post office or visit their office by yourself to get EEC (authinfo) code
Their office is 300km away but cause it’s fucking faster and more reliable then waiting a month for their mail with fucking numbers I will go and do it next week.
Let the fucking hell begin.
I hope those motherfuckers would food poison and shit themselves into their beds till end of their fucking life.
Fuck those fuckers.

Spent all night trying to deploy a web app, was needed one guy from another country check my code with me by sharing my screen with him, we spent hours trying understand the error, after we saw that node was picking files from old commits, so they wasn't there to be loaded.
After I went to school, had my final exams, when came back, I just fixed routes in node after done I told: -"guys, I'll deploy again with these updates and update the repo" guess what?????? My network stoped to work, I was so sleepy and that shit wasn't working, my provider told me that EVERYTHING WAS FINE WITH THE SERVERS
so I gived up, sleept for 3~4 hours and now my network is fine, the repo and the application are updated and I don't have more energy to keep working.

I am so fucking tired being the handy man that solves every problem that arises from a disgraceful project management.

I was minding my own business when a project was handed to me two weeks before the production rollout. In this project they needed a ton of integrations with the destination system and nothing was done.

So naturally I started to ask where were the integration specifications and what infrastructure was supporting the project so I could start development right away.
There were no DEV nor QA infrastructure, only production, and no one could give me a straight answer about what exactly they needed to do. That alone was a huge red flag but the kicker was that I could only start when the software provider development team finished the configurations of the system that they wanted to integrate with. After reviewing the due dates I only had 4 days to implement the integrations before the rollout.

During those 4 days I was constantly on the phone trying to get enough information to implement everything in time. After an immeasurable effort I managed to implement every critical component for the rollout.

So fucking tired of this shit.......

Making a hard switch to ubuntu on my desktop at home. Getting just a teeny tiny, tad, bit: absolutely fucking livid....

Trying to learn ansible, vagrant, and docker more in depth for both work and my personal projects. All that I’ve been doing is just spinning my wheels trying to figure out the stupid fuck-mothering quirks with running this shit on Windows. Yes you absolutely can use all of these tools on a Windows box. There’s plenty of ports, patches, and workarounds. But I have spent all day trying to build a few vagrant boxes and use ansible to set them up. Simple LAMP stack boxes on CentOS7. Nothing major... unfortunately I spent like 90-110 minutes trying to figure out why virtualbox wouldn’t run properly. Dumbass me forgot that I installed Hyper-V ages ago.

O...K.... whelp... hyperv provider it is...

Luckily it only took about 15 minutes to determine that Hyperv’s networking can’t be setup from vagrant because vagrant doesn’t know how to interact with the hyperv - vswitch. So networking config is ignored and all VMs run on default switch (NAT) which is annoying but workable.

Ran into other issues trying to stay SSH’ed into the VM. PowerShell core (6) ssh’es into the box perfectly fine, but every time I opened vi to edit configs my terminal color scheme and fonts got fucked harder than a 2 dollar hooker on nickel night.

I’m a bright-green text on black background kinda guy. However the terminal kept changing to bright-red text on white background! It was like getting skull-fucked by a minotaur.

After a while I said fuck it, let’s try putty. Vagrant was using it’s own ssh keypair for the boxes, at work on my mac. Works like a dream. Putty failed me hard and shit the bed, kept getting all kinds of keypair errors. At this point I was finished spent too long trying to make shit work correctly on this jankbox. With enough time and patience I probably could’ve figured all of these problems out. I’m certain that at least 70% of them were caused by user error. I’m known by many as the walking ID-10t.

But alas, I have no time left in the day to fuck around with shit that doesn’t work immediately for morons like myself. My only hang up for the longest time with a complete switch to Linux was gaming. But with Proton and WINE I’m comfortable with giving it the ol’ college try. (Shhhh, don’t remind me I dropped out of college...

...Thrice.)

The gamble here is that I’ll give more than 2 halves of a fuck about trying to get my games working. A Study environment and materials for certs and general training won’t be getting anywhere near my full attention.

So, at long last, I hope this attempt at a full *nix switch finally sticks!!!

👾

There is this local cloud service provider I used to like, since the promise was "it's from Africa" woi, they don't know shit. We tell then to open port 8888 ssh and 8899 since firewall is configured on their side, they close all ports then you can't ssh into the server. They take another 2 hours to fix that. Later on we change our ports and then tell them to change some ports, they open and close all ports (we discovered again because we were locked out again and had to d an nmap to see what was happening). Apparently the staff we we're talking to didn't know much about configuring servers only the senior management knew (I think to cut down costs), then we tell then to terminate services but they decide to bill us for another month (bullying) and gave us a warning letter from their lawyer for not paying for that month and since we are a small startup, we can't afford a court case which will drain us cash so we had to pay for shitty service and some month arr angry

To ship a package of two USB cables from one US city to another. What could be easier for a large company? Well, hold on a little.

I ordered two fucking cables from fucking Nomad at 15TH OF FUCKING JULY, and they are still not shipped. Here's how their customer support works: you send them an email, they reply in like a day or two, and that's it, that email thread is abandoned. They won't visit it again. You should write a whole new message where you say "hey, the previous time you said me X, so I want you to do Y then", and the message title should be different, otherwise they'll ignore it.

My roof is under construction now. When it was raining and there was a rain both inside and outside my apartment, I filmed it and an article about the situation was in my local newspaper in like 20 minutes. Russian government organizations are notorious for ignoring people's requests, shutting down their telephones and doing other shit like that, but in one day I managed to collect the foundation of overhaul, my utilities provider, the foreman of the organization responsible for roof repair, his supervisor and the actual guy that did that job. That same day, they all was at my doorstep, collecting the evidence, signing papers, apologizing, threatening to sue each other and collectively signing a document that states that they owe me either a full financial compensation or an overhaul. I managed to do it in the country where you throw an empty plastic cup at a cop and go to jail for it for five years.

Nomad, tell me, what exactly is stopping me from going full Jackson Pollock with a .45 on your company all over the social media (props to @SortOfTested)? You think I can't handle a mediocre iPhone case manufacturer?

Think again.

Well fuck Amazon. I am trying to get into my account because for some fucking reason they say my payment method is faulty while they actually write off the subscription of prime of it. But to get into my account I need to login again with 2FA as I have that turned it on. So far so good. But since it's an old phone number I can't login. Well just change the phone number wouldn't you think? Well yes but to change the phone number I need to login in with the old phone number to which I have no longer access 🤦‍♂️. Eventually found a phone number I could call. I get a lovely lady on the phone which guides me to resetting my password but for that, you guessed it, I need to do the 2FA again. I get send through to the next person as she can't change it for me because of privacy reasons (oh well). That guy first askes the last 4 numbers of my creditcard like 5 times because he can't remember it (write it the fuck down then asshole) then he starts mistaking the 6 for 9 (like how the fuck do you do that) and then the text messages don't come in while I am on the phone with him which he tries to blame to my service provider because they would block Amazon (like why would they do that?). But since I got a text message of them 15 min before I shot that down quickly. Then he finally admitted that they might have a disruption going on. So I think we'll fine I'll just ask my question to him how it's possible that Prime stops working as I am watching it because my payment method is faulty according to them (but manage to write off the subscription) and he starts talking just shit. Just admit that you don't know and connect me to someone who does know how that can happen. In the the end I just hung up because I knew I wasn't getting anywhere with this guy and don't you know it, as I start writing this the text messages come in. Problem solved you would say just out that number in the website and you can change your phone number. Well no because I have to tell the number to the guy who I hung up with because the texts weren't coming in 😒. Now I should call them back but I think I'll wait till tomorrow hopefully the day shift will be a bit more knowledgeable on how shit works and can actually remember 4 digits.

So I've been using Duet on my iPad Pro for a couple years now (lets me use it as an external monitor via Lightning cable) and without issue. Shit, I've been quite happy with it. Then the other day, whilst hooked up to my work laptop, there was a power fluctuation that caused my laptop to stop sending power to connected devices. Which is fine - I have it plugged into a surge protector so these fluctuations shouldn't matter. After a few seconds the laptop resumed normal operation and my connected devices were up and running again.

But the iPad Pro, for some reason, went into an infinite boot loop sequence. It reboots, gets to the white Apple logo, then reboots again.

In the end, after putting the iPad into recovery mode and running Apple's update in iTunes (as they recommend), it proceeds to wipe all my data. Without warning. I lost more than a couple of years of notes, illustrations and photos. All in one fucking swoop.

To be clear, you get 2 options in iTunes when performing a device update:

1. UPDATE - will not mess with your data, will just update the OS (in this case iPadOS)
2. RESTORE - will delete everything, basically a factory reset

I clicked UPDATE. After the first attempt, it still kept bootlooping. So I did it again, I made sure I clicked UPDATE because I had not yet backed up my data. It then proceeds to do a RESTORE even though I clicked UPDATE.

Why, Apple? WHY.

After a solemn weekend lamenting my lost data, I've come a conclusion: fuck you Apple for designing very shitty software. I mean, why can't I access my device data over a cabled connection in the event I can't boot into the OS? If you need some form of authentication to keep out thieves, surely the mutltiple times you ask me to log in with my Apple ID on iTunes upon connecting the damn thing is more than sufficient?! You keep spouting that you have a secure boot chain and shit, surely it can verify a legitimate user using authenticated hardware without having to boot into the device OS?

And on the subject of backing up my data, you really only have 2 manual options here. Either (a) open iTunes, select your device, select the installed app, then selectively download the files onto my system; or (b) do a full device backup. Neither of those procedures is time-efficient nor straightforward. And if you want to do option b wirelessly, it can only be on iCloud. Which is bullshit. And you can't even access the files in the device backup - you can only get to them by restoring to your device. Even MORE bullshit.

Conversely, on my Android phone I can automate backups of individual apps, directories or files to my cloud provider of choice, or even to an external microSD card. I can schedule when the backups happen. I can access my files ANYTIME.

I got the iPad Pro because I wanted the best drawing experience, and Apple Pencil at the time was really the best you could get. But I see now it's not worth compromise of having shitty software. I mean, It's already 2021 but these dated piles of excrement that are iOS and iPadOS still act like it's 2011; they need to be seriously reviewed and re-engineered, because eventually they're going to end up as nothing but all UI fluff to hide these extremely glaring problems.

Can you disable a VPN VNet gateway service on Azure when you don't need it?

Getting conflicting info from our cloud provider (who I no longer trust to assist because they don't know what they're doing) and forum posts about the same question on Microsoft and I don't know what to believe.

I can't experiment, because it'll probably cost the company money and I can't do shit without getting permission and submitting some kind of business case for things that will potentially cost money.