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Search - "trust exercises"
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Story of my most useless meeting?
Too many to mention. Here's one. Years ago a new HR associate was specifically hired to better engage the workforce. About once a week, she conducted about an hour to two hour meetings which consisted of every 'touchy-feely' idea you could think of. I swear any day I was going to walk into a meeting and do the "fall back into your partner" trust exercises.
One particular meeting, 'Betty' engaged us with the topic of what keeps us motivated, and I was a little more annoyed than usual because I was behind on a system critical project and these meetings were mandatory.
User1: "Knowing I make customer satisfaction my number one priority."
User2: "The strong sense of accomplishment I feel by doing my best"
Me: "Money"
<you could almost hear Betty's gasp>
Betty: "Oh, no, money shouldn't be the motivator. Money is like icing on the cake. Tell us what keeps you happy and engaged."
<other users nod their heads in engagement>
Me: "Again, money."
User3: "I can't...ugh..I don't believe..oh..why would you say that? I think being part of such a great team is payment enough."
<more nodding of heads>
Me: "Do you work for free? I don't. None of us do. Would any of you keep doing your jobs here if you weren't getting paid?"
Betty: "That is really not the point of this meeting."
Me: "Sure it is. I'll bet if Order Taking starting providing bonuses for positive after-call surveys, employee satisfaction would go through the roof. Anyone else like that idea?"
Betty: "Your attitude isn't helping this discussion. Lets move on."
Me: "Lets not. In 20?? the Gartner group performed a study where they 'discovered' the primary motivator for employees was money. You want employees to perform better, you pay them. It is really that simple."
<I could see the looks of "Its OK to speak my mind?" and others wanting to speak up>
Betty: "Moving on. Lets go over the company core values again and discuss how they enrich our lives at work and at home."
I kept quiet for the rest of the meeting.
The poop hit the fan, and my boss pulls me into a conference room
Boss: "Betty is really pissed at you. She went directly to the VP of HR"
Me: "Good. Does this mean I don't have to attend the enrichment meetings?"
Boss: "Yea, that was her idea of punishment. Lucky bastard."8