My ISP advertises themselves as IT-nerds. I once contacted the support, not tech support, just the usual support. I wanted to use my own router instead of theirs, and the supporter actually knew how I should configure my vlan and a lot of other technical stuff.

Why aren’t all ISP’s like mine?

Xs4all?

@GieltjE nah, it’s in Denmark. It’s. called Hiper

Holy shit ru cereal? I wanted to move from Germany to Denmark anyways so this is one more reason to do so I guess. Once (2 years ago, 1MB/s max), we called our "tech" support for help because our internet disappeared really often and when it was there it was way slower than a snail going through salt and shit. Guess what they told us to do: "can you please disconnect your box and plug it back in". I was so mad at those fuckers that I just did what they said without thinking and wondered why the telephone connection closed 😵

@devs ow shit, I actually have same provider and didn't know their support is that cool. Although when I ordered I was promised 49Mbps max speed, I've been getting constant 70mbps. Would say they are pretty cool

I had never seen the words "ISP" and "really cool" used together. Never thought that would be possible

@b3b3 Yes it’s pretty cool. I get 1000 mbps through copper fairly cheap (cheaper than what some other companies want for 300 mbps through copper).

The internet has been gone for 2 or 3 times this year, however I think that is to be expected for consumer level internet. And it was never down for more than an hour or two.

Last time the internet was down, I contacted the support. Because the company is pretty small, the supporter was practically talking directly with the technician and got a chat message exactly when they got it working again.

My jealousy could destroy worlds.

Also had the same quality experience in the UK with Origin, although their hold times are a bit lengthy and their infrastructure is better suited to particular areas.

Much, much cheaper than Zen though.