4
nevliin
7y

rants[0] =

"tl;dr: the account creation process at salesforce.com is really flawed.

In a lecture we were supposed to try out different CRM tools, one of them was salesforce. They are the worlds largest CRM software provider - not relevant for the rant, but it means they should have enough $$$ and competence to make something better.

When you create your account, you do not set a password. Instead they send you an email with a link, serving both as account activation and for setting your password. However, if you close the tab without setting a password, your account is still activated and the link in the email won't work anymore.

Alright, rather annoying, but that's why you can reset your password via email, right? Wrong. When you try to reset your password, they prompt you with a security question. Even when you never set them up. And obviously can't give the right answer. Who designed this logic?

On top of that, they nicely tell you to contact your sys admin if you are still having issues. My account is private. Not associated with any company.

So yeah, burned 3 emails until I figured that out and created 3 accounts I can never access again.";

Comments
Add Comment