22
teilo
6y

Please stop pasting screenshots into Word docs and emailing them to me. What the hell is wrong with you? You are on a fucking Mac. You figured out how to grab a screen region with an obscure key combination, but you can’t figure out that you can paste them directly into Gmail, Apple Mail, or Thunderbird?

Comments
  • 6
    Also sending a link in a word document. Like just paste the link and send it!
  • 2
    Customers right? I worked with a lot of these creatures...
  • 1
    Internal customers.
  • 0
    I get tickets with this all the time. I extract the image and attach it to the ticket, with an explanation of how to skip the paste-it-in-word bit, send that to the customer, and THEN start working on their issue.
  • 0
    Thankfully my guys insulate me from the bulk of those kind of tickets.

    But then there are those shitty little python/django data processing apps I developed years ago that are still used on a daily basis. I still have to support those because I don't have a developer of my own to hand them over to. And since they all work perfectly fine, there's been little reason to touch them. Every ticket in the last 5 years was people feeding them bad data.

    Ex exemplum:

    Them: "Grid Tool broke." Sends me a word doc with a pasted error message.

    Me: "No. Your spreadsheet is broken."

    Them: "I checked it." Sends me a word doc with a snapshot of the spreadsheet. Seriously? Send me the fucking spreadsheet!

    Me: "You have 'TBD' in a quantity column."

    Them: "That always worked before."

    Me: "No, it really didn't."
  • 0
    I have seen worse, people emailing event posters with QRCodes in them.

    Seriously, How the fuck am I supposed to scan it if it's on my phone's screen ? So, you are telling me to use my Phone's front camera?
  • 1
    The agency that liaises between us and the guy who owns our house sends all of its emails as PDF attachments.
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