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Saw new issue on jira. When look, they are like my computer is slow or I cannot any buttons in Excel.

For fuck sake, don't send stupid tickets, we already got stupid projects the company took from the others without consulting to the IT team.

There are about 600 tickets every month and most of them are issue because of their stupidity not the software (they never read the error message). And no we are not IT support, go ask those ppl for your computer issue.

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  • 2
    This happens at every level in IT; at every company. You cannot avoid it, but you don't have to embrace it. Kindly kick that ticket to the appropriate team and wash your hands of it.

    Whomever is delegating those tickets though, you need to go after that person.
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