*goes to the local town hall to get my new ID*

A week ago:
Clerk: Sorry sir, our systems don't work anymore, we can't process your request!
Me: Epic. Is there any sysadmin in here that can fix this pronto?
C: No it's a centrally managed system. It's managed by the people in ${another town}.
M (thinking): Well how about you fucking call them then, fucking user. Screaming blood and fire when nothing is wrong server-side but doing nothing when there is. Fucking amazing, useless piece of shit.

One week later, i.e. today:
M: Hey, I'd like to renew my ID card. I've got this announcement document here and my current ID card.
C: Oh no I don't need the announcement document. I need your PIN and PUK code letter.
M (thinking): What the fuck do you need that for.. isn't that shit supposed to be my private information..?
*gives PIN and PUK part of the letter*
C: Alright, to register your new ID card, please enter your PUK and then your PIN in this card reader here twice.
M: Sure, but I'd like to change both afterwards. After all they're written on this piece of paper and I'm not sure that just destroying that will be enough.
C: Sure sure you can change them. Please authenticate with the codes written on the paper.
*Authenticates*
C: So you'd like to change your codes, right?
M: Yeah but I'd like to change it at home. You know, because I can't know for sure that this PC here is secure, the card reader has a wired connection to your PC (making it vulnerable to keyloggers) and so on.
C: Impossible. You can't change your PIN at home. (What about the PUK?!)
M: But I've done that several times with my Digipass for my previous passport.. it is possible and I've done it myself.
C: Tut tut, impossible. I know it's impossible and therefore it is.
M (thinking): Thanks for confirming that I really shouldn't enter my personal PIN on your fucking PC, incompetent bitch.
M: Alright, I'll just keep this PIN, try at home and if it's really impossible because the system changed to remove this functionality (which I highly doubt, that'd be really retarded), I'll come back later.
(Just to get rid of this old stupid woman's ignorance essentially.)
C: Sure sure...
Me: I'd also like to register as an organ donor. Where can I do that?
C: That'd be over there. *points to the other room in the town hall*

FUCKING THANK YOU LORDS OF THE WICKED RAVEN AND THE LIBERATED TUX, TO GET ME AWAY FROM THAT STUPID FUCKING BITCH!!!

.. anyway. I've got my new ID and I'm an official organ donor now 🙂