Do all the things like ++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatarSign Up
ddephor48264dSimilar situation here. Backend "disables/enables" functions by writing this to the database and prepare new data for devices. But the functions are not disabled/enabled until the device is turned on and receives the new dataset (which may take some time as not all devices are online all the time). But at the monitoring tool the functions are instantly displayed with the new state as this state is taken from the database entry. So every few weeks there are customers complaining about devices still carrying out functions or not working although stated otherwise in the monitoring tool.
I told our backend guys and gals many times to just display "Assigned for disabling/enabling" or something similar, until the confirmation from the device is received that it has changed the state of the function. That would really avoid some trouble, but nobody listens to me.