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How to run a successful business:
1. Fire 30% of staff because covid, 'we can't afford you'
2. Be wrong about covid and have higher sales volume than ever
3. Be unable to handle such traffic with limited resources
4. Move EVERYONE, every fucking specialist, every non-people person to customer support and make them refund ALL disputed orders like robots because customers aren't happy
5. $?
rant
fuck covid
business decisions