"I keep complaining to you guys every day about this bug and nothing happens!"

Firstly, it ain't a bug. Secondly, you're not complaining, you're whining. Thirdly, complaining is a bloody limited resource. If you do it once a year, everyone's going to sit up and take notice. If you do it daily, it's just "Duncan having another moan", and the only thing anyone will do is play "what time of day will Duncan rant" sweepstakes.