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Part of a little lecture I gave my boss this week: "... you really should stop taking things so casually and so for granted. ALL of this stuff is not just something you can summarize in a single vague word or phrase like "stuck" or "kick the tires" or whatnot. there's no "magic" to any of this. there's no buttons or knobs you just touch with one finger and stuff magically works. it's all way more complicated than you probably think, ALL the time. And making assumptions will always get us in trouble." (To a tech-illiterate boss who always uses vague verbage like "stick this on the server" and has no idea how anything works.)
rant
assumptions
the tech/non-tech divide
magical thinking