Hey Root, we have a high priority ticket for you! It's adding some columns to a report. Should be simple. Details are in the ticket.

First: reports are some of the most boring, drool-inducing drudgery i have ever worked on.

Second: Specs for these reports are a nightmare since everything is ... very indirectly tested, and the specs are everywhere but where you'd expect them to be, so it's a lot of spelunking and trial/error. It's also slow as beans.

Anyway. The ticket's details are in ... not the worst engrish i've ever seen, but it's bad enough that i have no idea what they're asking despite (thus far) five attempts at deciphering it. There's also a numbered list of "fields" to add, so you'd think it would be straightforward. It is not. Half the list is crossed out, and half of the remaining items are feature requests (in yet more engrish), not columns to add. Also, one of the actual fields is impossible as the data it's asking for is not recorded anywhere.

yeah...

I cringe every time I see this person's name as the reporter because it's always the same. and honestly, there are more of these engrish people every month, and believe me: it isn't just a language barrier...