While addressing a Senior Dev's (SD) query from another team.

SD: why is this field mandatory? Can't it be just optional? Any other work around?
Me: Is your code changes already pushed in Devo? In that case, we provide a value which will work since you are not concerned about it.
SD: Yes. It's pushed till production. And, I want to test changes in Prod.
Me: (shared some codes) and explained that this feature for testing is only available in Devo.
SD: I know that. (Shared me a ticket) I want this field to be optional. That's it.
Me: (read the entire ticket. Didn't find anything related their) Told him, I will discuss with team. And meanwhile, for Devo, you can use this value.

Next morning, I accidentally came over some other ticket raised by him only which had the correct doubts regarding request to support this field in production
Now, I don't know why did he share a wrong ticket with me.
And, how will it even help him if that field was even optional.
THAT JUST WONT WORK IN PRODUCTION.

I will discuss with my team and see what can happen.