I wish I can fucking clone myself.

We have been providing digital marketing services for like 5 years without having a proper QA team. Well because we cannot afford to hire one. Technically I am supposed to check and control the quality of our operation team. But I have been juggling so many balls and couldn't do that properly.

So this year we decided that we have to seriously take care of that. But we are providing all kinds of services and creating a QA team for all those services is gonna be costly. We wanna solve it, but also doesn't wanna hang ourselves with another rope. So we have decided to just found a QA team with leaders from various departments mainly Sales and Customer Services. They are the ones who have talked with clients. So they should be able to judge the quality of the services our operation made.

It is a fucking nightmare. It is like we have doubled the amount of clients. And that extra half of those newly popped up clients are sitting in our office.