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It was not a dev job. I used to work in a call centre for providing support on financial products for our client.
All the support guys had to clear one exam which was the requirement from the governing body. I did self study and passed that exam with highest marks ever scored by anyone on the floor.
I quickly grabbed the way and was performing great. My call quality score was more than 98% in all the quality checks.
Fast forward few months and subprime crisis happened. We had call centres in multiple location for the same client and we usually get 40 calls a day per person. Then suddenly the market crashed and the client asked to shutdown all the call centres except where I worked. So normally all the calls were routed to us. Each one of us had to handle more than 150 calls a day. Just a day before my last day I took 200 calls and tried to finish them in under a minute. But still couldn't get to catch a breath.
I resigned because it was a horrible place to work and I was getting paid peanuts (about $120 a month).
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