TL;DR: A new "process" for collaboration between teams was created in order to stonewall requests from my team.

A couple months ago, we created a new Dev team that specializes in writing internal tools. This team was staffed with internal developers, and got a separate manager. The whole point of this team was to collaborate with my dev team so we can both help each other develop tools that the company needs.

One of the developers that was on my team went over to this team while he and I were still working on a big application. For a few weeks, he still worked on this application as he normally would, and we'd sit with each other and work through features together whenever we needed a fresh set of eyes.

Well, eventually his new team got protective of him and created a new "process" for our teams to request assistance from one another. So now instead of just popping over to someone's desk to ask a quick question, you have to send an email to the team and request that you can borrow that particular developer for a question, and then the entire team sits down and discusses whether or not they're going to allow that person to answer your question. Then after a week of discussion, if they decide to allow it, they schedule a meeting for a week later, in which you will get the question answered.

So instead of just spending 2 minutes to ask and answer the question, you have to spend weeks in order to request assistance, and then schedule a meeting.

It's ridiculous, and it's all because his team got protective that he was working with another Dev team. Dev teams collaborate all the time, and work together. My team is constantly helping other teams, and we don't have this ridiculous process. We get asked a question, and we answer it. Simple as that.

Last week, I sent an email for assistance in completing a feature, and didn't hear back. I talked to the Product Owner for the team, and he said "Just send an email," to which I responded that I did and hadn't got a response. He said "Oh....." I then told my boss that this is an enormous bottleneck, and he seemed surprised hearing that this is a bottleneck.

A week passed and today I still hadn't got a response, so my boss reached out to the Product Owner to push him. Finally, I got a response and they scheduled a meeting to answer my question 3 days down the road. So it's going on 2 weeks to get this simple question answered.

Normally I'd just have the other developer come over and help, but apparently they yelled at him the last time he did that.

The issue is that the process was created with the assistance of our "senior" developers, who never work with this other team in this capacity, so they just nodded and smiled and let them put this ridiculous process in place.

Like, get off your high horses. You don't "own" him, he's allowed to collaborate with other teams. This question would've taken literally 10 minutes, but because of your new "process" you've turned it into a 2 week debacle and you've effectively delayed the app launch with your pettiness.

They say that this process isn't intended to prevent us from getting assistance, and that might not have been the original intention of the Product Owner/manager, but it's very clear that the developers on the other team are taking advantage of it and using it as a big stonewall so they can beat around the bush and avoid providing assistance when it's needed.

If this becomes a trend, I'm going to schedule a meeting (which apparently they love to do,) and we're going re-work this entire process, because it's extremely counterproductive and seems to only exist in order to create red tape.