I have started using the input lockout when supporting colleagues.

The phrase "don't touch anything" must be code for "close all my windows"

Last one actually rebooted her machine in the middle of a (manager requested) intervention...

I got some very strange looks in the office to my "good afternoon, I'm calling to inform you that you will need to speak to HR to reinstate your credentials as I have accidentally marked you as a leaver while doing some database maintenance, I'll transfer you now, please hold" phone call, especially as we don't actually have access to do that lol

I put her on hold to myself while I finished then advised that "I'm sorry HR are busy, but I've managed to undo the mistake anyway, my apologies"

Kept her away from the machine so it was lawful evil right?