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TL;DR: Document your process for everything and get it physically/ digitally signed, especially by the higher-ups.
Last time i had this happen i did the following:
*Monday comes*
Dev: "Hey I'm seeing the behavior we were experiencing is still there. Was the deployment successful last Friday?"
Me: "nothing ever went out... we didnt have any changes to deploy"
Dev: "I sent you the zip file via this email!"
Me: "We don't accept zip files over email"
Dev: "what? What do you... (the usual stuff... 'you can't do this', 'we've always done it like this', 'I'm going to have a talk with your manager' etc...)"
Me: "There are written procedures signed off by your team and mine. Failure to comply with these procedures leaves the matter out of my hands; if you'd like to change the procedures, please speak with [my boss] and [his boss' boss]"
Dev: "... here's the repo release link"
Me: "thank you"
Project Leader: the team needs to use Git
Dev team: yeah Git, it will help us a lot
.
.
.
[three days later]
Dev: we send the changes via Dropbox, see you on monday!
rant
git asp.net mvc5