tl;dr: azure support are utter bollocks

so about late june-ish, my azure student subscription expired, which i wasn't notified about. but that's fine, surely once it's expired i can get my data back, right?

...right?

i try to download the .vhd file with my nodejs project on, and then contact their support after failing to mount the vhd. i asked them whether they could get my data for me (or at least provide some clear instructions, in case i mounted the vhd incorrectly). instead i was told to do loads of things, creating blobs, making snapshots, etc... all of which did absolutely nothing.

mid-august, i'm still trying to get my data back, when i get a call from, you guessed it, microsoft azure. a manager had told me that all my data had been lost, and that i was eligible for $500 in credit in compensation. i was angry (and rightly so), and refused their offer. i emailed azure support again expressing my anger, for them to tell me that my data wasn't lost...?

come to mid-september, and and i was fed up of waiting for my project. i wanted to finalise the fucker and launch the website, but azure had stalled me for well over two months. i had to put some money towards azure just to start up the vps, zip up the project, transfer it to another vps, and shut it back down.

and that kids, is why i wouldn't ever recommend azure.

ps: yes, i'm backing up files daily from now on