Was really happy when I found out I was getting an XPS 15 for work, but no. After spending two weeks with it, I can honestly say it's a terrible laptop

What's your issue with it?

@totoxto a lot of times it won't start when I press the start button. Happens both from completely shut off, and sleep state. Wifi and Bluetooth is really unstable. I have a Bluetooth keyboard at work, and sometimes I'll have to restart the computer for it to work again (yes it also happens with other devices). And just now the track pad stopped working. Took a reboot for it to work again

Sounds like you got a broken sample from start, my XPS 13 has worked flawlessly for 3 years and counting now. Which OS are you running on it?

@Python just Windows 10. Not even a reinstalled version. But I think Dell is going the MacBook route. Used to be amazing, but build quality is starting to degrade. My colleague got the same model as me, at the same time, and his had a TouchPad that was wobbly. A tech had to come and replace it to get it functioning properly

Contact the support. Everything you're mentioning is not normal at all.

@KasperNS That's almost certainly an issue with that individual unit, not the model as a whole. No-one would ever get them otherwise.

@AlmondSauce Obviously, but for every production quality issue you can see and report, there are several you can't, so in the end it affects usability and disability no matter how readily they would replace parts.

That's Dell for you, it's down to was your assembler any good. Their parts and configurations are so random it's mindboggling.

@KasperNS
To be fair, the MacBook build quality is excellent. The engineering is questionable.

@SortOfTested *was. MacBook build quality was great. And that is talking from experience

@KasperNS the latest XPS has a bunch of bios issues that may or may not he fixable with an update. I'd contact support (or let work IT contact support)

@KasperNS I deal with a fleet of Dell laptops and desktops at work and the power button thing is real. I don't know what the deal is. If you have a "failure", just wait several seconds, then give it a short firm quick press and wait a few seconds. Next, try plugging it into the AC adapter if it's a laptop (and if it has USB-C and an AC adapter, it must be the AC adapter, not a USB-C charger) and then power it on (I call it a "jumpstart"). Nothing to do with battery life, I do that and power it on to find it's at 70%.

The most infuriating part is when they do away with power LEDs on laptops and just have a battery LED. They may lag to power on and show no indication that they're on (SSD, no fans, no power LED, no way to tell), then I try a second press and power it back off, wash rinse, repeat. Rage, Dell. Rage.

@KasperNS Another fun issue on convertible/2-in-1 laptops is when it thinks the lid is flipped around when you set it on a magnetic surface. It senses tablet mode with magnets on the top lid and bottom cover, and the bottom cover magnets are sometimes WAY too strong, so a desk that has a lot of metal (including mine which has a layer of wood on top) will trigger those magnets and disable the keyboard and touchpad input (and side buttons like the power button), leaving you utterly confused when you pick it up and walk it over to the help desk and it magically works again.

@jtaylor991 i absolutely hate that 'jump-starting' the laptop just worked...

@KasperNS Laptops normally ship like that, it's usually called shipping/transit mode, so they don't power on in the box and they hold their initial charge. I don't know why I see newer Dell laptops apparently go into some sort of state like that but it happens and I have not discerned any rhyme or reason yet.