15
Root
23d

Regus sent me to collections.

Jist: if you ever think about renting an office from Regus, for the love of your bank account and your credit, just don't. Go into the kitchen and pan-fry your face instead. it'll be better.

Moral: get it in writing. What is "it"? Fucking everything.

------

I needed someplace quiet away from my children to work, so I rented an office from Regus. They said they had a minimum 6-month contract, which is fine, but at the time I was pretty sure I would be moving within three to five. They said they understood and offered the quivalent of a month-to-month plan: I could cancel my contract whenever I wanted, given a few weeks' notice, and that would be that. It wasn't in writing, but both the accounts person and the regional manager were there offering it to me, and they seemed cool. Awesome! I agreed, signed the contract, and paid a hefty damage deposit.

Long story short, I ended up hating the office, and chose to bear the distractions at home instead. Seeing how much I disliked it, the accounts person I talked to originally called me and offered to cancel my contract. I agreed, and she walked me through the steps to cancel it and request my deposit back. Done. I aske her if that was it; no more payments, no more contract. "No more," she said. "You're done." I liked the sound of that. Done and done.

The next day, I check my bank account; no deposit.
Two weeks later, still no deposit.
A month later, still no deposit.

They did say it could take up to three fucking months or something, so whatever. I waited.

Another month later, and instead of my refunded deposit, I get an overdue invoice notice? Seriously?

Apparently they never cancelled my contract, don't remember offering me the month-to-month agreement, nor does the very chick I talked to remember telling me over the phone that everything was paid up and done. Apparently my contract wasn't even for six months like they originally promised, but indefinite? despite all of this? and despite the two of us fucking cancelling it? together?

But no, the legal agreement is binding and explicitly states that they are fucking assholes and due their pound of cash.

So fuck that and fuck them.
And in response, they sent me to collections.
Huge fucking surprise.

and now collections is calling me saying I owe $1900, which works out to a lot more than the couple months it's been since I cancelled that crap, AND.

AND IT'S LESS THAN THE FUCKING DEPOSIT REGUS NEVER RETURNED!

SO NOT ONLY DID THEY NEVER CANCEL MY CONTRACT, THEY CHANGED ITS TERMS (or lied up-front) AND DECIDED TO POCKET THE DEPOSIT INSTEAD OF APPLY IT TO MY FUCKING IMAGINARY BALANCE!

FUCK YOU SHADY MOTHERFUCKERS!

Comments
  • 2
    Get it in writing, record your calls, save all texts and emails. All that shit. Never go into a business without the mindset that they're out to screw you any way they can.
  • 4
    Yep. Typical shitty Dallas company. Never trust companies that locate in Dallas, that's just a business smell for unethical practices and workforce exploitation.

    We had a regus spaces in Glasgow for anytime and they changed the terms constantly, even going to far as to kick us off our floor we rented entirely and put us in with the coworking people. Bunch of assholes.
  • 1
    Man this is fucking unreal!! Sue them.
  • 1
    @FrodoSwaggins If they doctored the contracts, it's my word against theirs, and they have an agreement in writing saying that they're right. I would look like a fool. Collections obviously wouldn't care, either, even if I somehow managed to convince them.

    So, bad publicity it is. 😑
  • 1
    They tried it with me as well. Fortunately it was in a country we didn’t give a fuck about so I just took off and gave them the finger. Will never waste a fart at regus since then.

    + there are far better options nowadays.

    You should have an attorney look into it, I doubt they will have the guts to go to court to back their scam.
  • 0
    @Root I would definitely find a real estate lawyer to look over that contract. An indefinite lease is inherently month to month. If they didn’t put a specific time frame you may be able to get out of it based on that. The contract itself may be illegal and this unenforceable.
Add Comment