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@bittersweet
True. I was referring to Quotes. Everyone in the industry uses "Sales Orders" and "Transactions" but this ond merged these two meanings into "Quotes"
THAT SAID, if the marketing team had actually done their research that they're paid to do, they would know the difference and would be able to explain to me.
Marketing coworker: We MUST integrate with XYZ
Me: sure, they have a REST API and OAuth2. What part of our system do you want to integrate with XYZ?
coworker: Emmm... I don't know. Everything
Me: ...okay. What does XYZ even do?
coworker: Emmm... our customers use it, so we have to integrate with them.
Me: fine. I'm reading that XYZ has function ABC and PQR. Which one do our customers use?
coworker: ABC, definitely ABC
...
coworker: Our customers say nothing is working!
*looks into the problem*
Me: That's because they're using PQR and not ABC.
This kind of research is NOT my job, it's YOURS
rant