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2 hour meeting to brainstorm ideas to improve our system health monitoring (logging, alerting, monitoring, and metrics)

Never got past the alerting part. Piss poor excuses for human being managers kept 'blaming' our logging infrastructure for allowing them to log exceptions as 'Warnings', purposely by-passing the alerting system.

Then the d-head tried to 'educate' everyone the difference between error and exception …frack-wad…the difference isn't philosophical…shut up.

The B manager kept referring to our old logging system (like we stopped using it 5 years ago) and if it were written correctly, the legacy code would be easier to migrate. Fracking lying B….shut the frack up.

The fracking idiots then wanted to add direct-bypass of the alerting system (I purposely made the code to bypass alerting painful to write)

Mgr1: "The only way this will work is if you, by default, allow errors to bypass the alerting system. When all of our code is migrated, we'll change a config or something to enable alerting. That shouldn't be too hard."
Me: "Not going to happen. I made by-passing the alert system painful on purpose. If I make it easy, you'll never go back and change code."
Mgr2: "Oh, yes we will. Just mark that method as obsolete. That way, it will force us to fix the code."
Me: "The by-pass method is already obsolete and the teams are already ignoring the build warnings."
Mgr1: "No, that is not correct. We have a process to fix all build warnings related to obsolete methods."
Mgr2: "Yes. It won't be like the old system. We just never had time to go back and fix that code."
Me: "The method has been obsolete for almost a year. If your teams haven't fixed their code by now, it's not going to be fixed."
Mgr1: "You're expecting everything to be changed in one day. Our code base is way too big and there are too many changes to make. All we are asking for is a simple change that will give us the time we need to make the system better. We all want to make the system better…right?"
Me: "We made the changes to the core system over two years ago, and we had this same conversation, remember? If your team hasn't made any changes by now, they aren't going to. The only way they will change code to the new standard is if we make the old way painful. Sorry, that's the truth."
Mgr2: "Why did we make changes to the logging system? Why weren't any of us involved? If there were going to be all these changes, our team should have been part of the process."
Me: "You were and declined every meeting and every attempt to include your area. Considering the massive amount of infrastructure changes there was zero code changes required by your team. The new system simply worked. You can't take advantage of the new features which is why we're here today. I'm here to offer my help in any way I can with the transition."
Mgr1: "The new logging doesn't support logging of the different web page areas. Until you can make that change, we can't begin changing our code."
Me: "Logging properties is just a name+value pair dictionary. All you need to do is standardize on a name and how you add it to the collection."
Mgr2: "So, it's not a standard field? How difficult would it be to change the core assembly? This has to be standard across all our areas and shouldn't be up to the developers to type in anything they want."
- Frack wads smile and nod to each other like fracking chickens in a feeding frenzy
Me: "It can, but what will you call this property? What controls its value?"
- The look I got from both the d-bags I could tell a blood vessel popped.
Mgr1: "Oh…um….I don't know…Area? Yea … Area."
Mgr2: "Um…that's not specific enough. How about Page?"
Mgr1: "Well, pages can cross different areas, and areas cross different pages…what do you think?"
Me: "Don't know, don't care. It's up to you. I just need a name."
Mgr2: "Modules! Our MVC framework is broken up in Modules."
DevMgr: "We already have a field for Module. It's how we're segmenting the different business processes"
Mgr1: "Doesn't matter, we'll come up with a name later. Until then, we won't make any changes until there is a name."
DevMgr: "So what did we accomplish?"
Me: "That we need to review the web's logging and alerting process and make sure we're capturing errors being hidden as warnings."
Mgr1: "Nooo….we didn't accomplish anything. This meeting had no agenda and no purpose. We should have been included in the logging process changes from day one."
Mgr2: "I agree, I'm not sure why we're here"
Me: "This was a brainstorming meeting as listed in the agenda. We've accomplished 2 of the 4 items. I think we've established your commitment to making the system better. Thank you all for coming."

- Mgr1 and 2 left without looking at me or saying a word.

Comments
  • 0
    Immediate results over integrity... Yeah, I hate dealing with stupid people.

    I've only had 2 offices where this wasn't acceptable. (Sadly, very few of the Fortune 500 companies I've worked for did it the right way). Every time I give warning and advice against it — and every time stupid shit goes wrong when people take shortcuts.
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