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Me: The dev agency didn’t follow best practices. They only implemented front end validation on the form. The form submits to a public endpoint, so bots don’t have to go through our site to submit the form. That’s why our database is still filled with $1 donation transactions. I honestly recommend telling this to the dev agency and request that you not be charged for the extra work needed to do this right.

Manager: They charge $95/hr and they’re billing for 8 hours already.

[Aside: The agency’s task was to implement a $10 minimum on the form, do some text changes, and deploy.]

Me: I would expect work to be done according to accepted best practices. It’s really a half done job.

Manager: But they were very helpful when we had that payment processing emergency. They stayed late to help us. We shouldn’t push this in case we need their help again. Can you do the backend validation? [We are in US and agency is in Lithuania.]

Me: 🤬😩😑🤐[To myself: This wouldn’t have happened if the fundraising team hadn’t panicked and would only wait until I came back from my one day of PTO.]

Comments
  • 1
    It’s sad that this seems normal, I was on the agency side of a similar story. You get left holding the bag because you’re the only one that cares.
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