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@Demolishun no in this case she had a (own) phone, but was totally lost to enable the 2FA. They miss basic intuitions like knowing that a cog icon will probably take you to the settings. I suppose they only use MS Office for mail & Word docs (tests & reports). She is a hairdressing teacher for children with social difficulties.
Came across: https://krypt.co sounds interesting, because its like an additional 2fa for your ssh key, is loca...
My brother-in-law's mother's face when she was telling me that she was forced to use 2FA Microsoft Office for work..
"They think we're all IT ppl or what"
Just realise how complex the "simple" 2FA activation step is for someone without the slightest IT curiosity. Not super-democratic either.. (eg. For someone who uses a library PC and has no phone)
rant
2fa
it literacy