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Yesterday, the Project Manager forwarded an email from a staff member who worked on a donations campaign. Staff member was confused about a Cloudflare challenge that appeared before the user was sent to the donation page. It’s a less than 5 second JavaScript check. He thought it looked fishy.

I had to explain that it’s a security measure that’s been up for almost a month. PM knows this but left it to me to explain because ownership of the site is on me. The donations page and api gets hit by a lot of bots because it’s a public api and there are no security measures like captchas to deter the bots. I’m inheriting this website and I didn’t build it.

Staff member says other staff want to know if the Cloudflare page can be customized so it looks more legit. Um, Cloudflare is a widely known legit service. Google it.

A few thoughts pop into my head:

1. Engineering communicated to stakeholders about the Cloudflare messaging a month ago.

2. Wow, stakeholders don’t share relevant info with their staff who aren’t on these emails.

3. Woooow, stakeholders and staff don’t look at the website that often.

Comments
  • 1
    The Cloudflare page does look quite fishy!
  • 0
    Cloudflare's design is somehow stressful, from my experience with websites. Full page popup is still a popup, you know. I understand people that think it's fishy.
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