A classmate's earphones once stopped working, I went to go look at it. After a bit of tinkering, I said, "The speakers on these are toast, you'll need a new pair." Then, some random kid grabbed the tablet mind you, and not the earphones, played in the settings, and said "Fixed." I then told them, "This is a hardware issue, not a software issue." What's worse? Some people said "So, software and hardware are the same thing."
Mississippi is just full of computer Illiterates.