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@Loeina not just that, but also the unwillingness to look at the small problems themselves and try very common solutions like restarting, plugging in the power (:D) etc. It takes more time for them to call me in and wait around instead of doing a quick restart. It's really awkward telling a coworker to restart his PC and it solves the problem.
As a guy studying computer science but working part time as an It support i get a lot of weird questions which can be easily answered by Google or solved by restarting the PC . The cake however goes to the guy with the PhD in physics who called me to his office and said something was wrong with his laptop battery because he was not getting any charge. He was almost panicking because he couldn't afford to lose his files when the PC ran out of juice.
Upon inspection the power was not plugged in.
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itsupport #haveutriedrestarting?