My previous employer was an e-commerce company. Most of our customers had use it or lose it funds that had to be spent by December 31 each year. So every year, the devs had to stay online until midnight on New Year’s Eve just in case there was a website issue. I didn’t witness any issue during my time there, or at least I was never contacted for support when I was on NYE duty.

They compensated by giving an extra PTO day for future use. Pre 2020, they’d allow us to leave work two hours early on NYE since the office was in NYC and getting home would be a nightmare. But you’d have to work from home to work the NYE support.

It was “optional”, but we know as a dev it’s not really optional unless you have a life and death reason not to. My first few weeks working there, my grandma had passed away. The funeral was NYE weekend so I was excused from doing the NYE support my first year because I was on bereavement leave.

The last two weeks of December were considered blackout dates for PTO, so everyone (including non devs) was not allowed to take any vacation time during those two weeks. Some people might have a problem with that if they’re into holiday celebrations and family and friend get togethers. They did observe Christmas, so that was the only day off most folks got during those two weeks. Though, the period from Thanksgiving through the end of December was stressful.