I get a call asking how I would handle a problem using the system from one of the Project Managers.

I told him that with very little information, the system is designed to do 80% of what he wanted automatically and walk you through the steps to make sure him and his whole team know what's going on during the process.

He says back, honestly I don't want to learn that, I'm just gonna use excel and here's why

**hang up phone**

It's a walk through that does 80% of the work automatically that will take you days... What is there to learn?