IT Support Be Like:
User: “My computer is broken. Everything is broken. The whole system is down.”

IT: “Okay… what happened right before it broke?”

User: “…Nothing.”

IT: “Nothing?”

User: “…Well, I did click a pop-up that said ‘Your computer is infected, click here to fix,’ then I installed something called ‘SuperCleanUltraMaxOptimizerPro,’ then the screen turned blue, then I heard a noise that sounded like a dying microwave… but that couldn’t have caused it, right?”

IT: “…Right.”
Takes a deep breath, opens the toolbox, pulls out holy water and a USB stick.