Support has today gotten the bug report that a user cannot make phone calls from Antarctica

lol

Frontend issue! Fix asap!

Thats a timezone issue. Tell the client to move 200m on the radius west, using the string connected to Pole. That should move him to the correct TZ and fix the problem.

And it's a problem because you require a phone call for logging in?

@electrineer no, we are a local VoIP company that only targets one country in the EU.

I do assume it is because of a weak wifi signal on his boat since we can see that the call is indeed happening. His other SIM card from a different provider also does not work. But that is all I know since I'm not assigned this ticket

It will probably be fine if he arrives at a research facility or gets back to Chili(?)

@wojtek322 lol, did you just write Chile as Chili?

No, it works. If you go a little further that way, you get two bars.

@electrineer It’s definitely pretty chilly there.

@electrineer yes, my bad. You learn something new every day

@wojtek322 Wtf... Netia??

@cprn nope

@wojtek322 Then you aren't the only local VoIP provider who experienced the exact same scenario. 😂