3
kamen
7y

I'm calling you out, Asus, fix your absolutely shitty piece of software or I'm never buying a motherboard from you again.

A little explanation: my PC woke up from sleep like this. On another occasion before I could take the screenshot, the CPU was sitting almost idle at 45 degrees C. The CPU fan senses that it has to spin up, but never actually does so.

I've had the opposite thing before - a case fan spinning up not wanting to spin down even if the temps are fine - which is preferable because it only causes a little bit of noise. But this here could potentially cause damage to the CPU if I put some load on it without looking at the temperature. I've partly remedied the issue by writing a batch script that kills and resets the fan control service and is triggered by Task Scheduler on resume from sleep - a thing every average Joe should do, right?

It's a shame for top-notch hardware to have to go together with such crappy piece of software. This is the X99 Sabertooth that cost me 450 EUR originally.

Comments
  • 0
    nice meme, i used to have an asus motherboard like you, then it took an overvoltage to the chipset
  • 0
    Can't see what's wrong from the image. Also, 45 °C is very cool.
  • 1
    @electrineer The pic shows a similar scenario with what I had (but forgot to screenshot), only then the temps were higher. The fan "sees" it has to go faster, but actually doesn't (hence that motion blur effect on the orange dot on the plot despite the 0 s acceleration time set - it normally shows that the fan is in the process of adjusting if the acceleration/deceleration time is > 0).

    @Noobish Under similar conditions (load, ambient temp etc.), but with the fan curve working properly, that would be mid 30s. That's not the issue, though; the issue is that if I were to put some serious load on the CPU with the fan "stuck" like this and me not seeing it, it would stay at 500-700 rpm and quickly fail to cool things down - it's a 140 W TDP chip running at 4 GHz, at full load it goes up to ~70 degrees C with the fan at 100%.
  • 0
    @kamen so this happens after returning from sleep? Can you change the fan speed at all? I always use SpeedFan for fan controlling, you might want to try if something like that can change the speed after returning from sleep.

    I have a mobo which sets the cpu to stock clocks but with my oc voltage when returning from sleep. Your problem may be caused by something deeper than the piece of software on top. I solved my problem by using hibernate instead of sleep. I will try and avoid AssRock mobos in the future.
  • 0
    @electrineer Turns out I had one of the services disabled, but this doesn't change the fact that the software is shitty. If I disable my Task Scheduler workaround, there will still be fans needlessly whining at resume from sleep.
  • 0
    @kamen for a moment until the software starts to control them? Check if you have fan controls in uefi/bios
  • 0
    @electrineer It had been sitting like this for almost an hour when I saw it. There is a setting in the UEFI indeed, but I'm not sure at what point the driver utility overrides it, plus I wouldn't feel like going to the UEFI every time I want to change something.
  • 0
    One tip, the fans can be controlled from UEFI so just uninstall the really broken Asus software and enjoy everything working (until your mobo dies... seriously, never buy a mobo from Asus, MSI is waaay better)
  • 1
    @D3add3d Great job posting to a dead rant and not reading the last two comments ;)
  • 0
  • 0
    i hope ur joking @D3add3d
  • 0
    @stecchino joking about what?
  • 0
    asus is bad and msi is good...
    installed many mainboards in my early years, and both produced some bad mainboards especially supernew technology first release shit, but overal asus is a very reliable manufacturer, and for professional use i would highly recommand asus over msi.

    @D3add3d
  • 0
    @stecchino well my experience is that I have 9 ASUS products that have failed right after their warranty ended and 4 MSI mobos of which 2 are 12 years old and still running without any problems so quit your BS, ASUS is shit!
  • 0
    howkeeeyyy@D3add3d
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