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Alrighty, saturday morning rant time!

I just recieved a mail from one of my not-so-much-loved colleagues.

Now Background first: I work in IT-Support. We provide services for other companies. One of those services is monitoring servers and clients for various things. I recently took over the project (was assigned to do it) and restructured everything, wrote new scripts to test more stuff, successfully tested it internally and rolled it out over the last 2 weeks.

Now one of these scripts hooks into the Windows Update API and looks at the update history. It filters for known Windows Update Agent strings (UpdateOrchestrator, AutomaticUpdates and AutomaticUpdatesWuApp in case you also want to do something like this) and then looks for installation errors over the last 24 hours and wherever there have even been any successful updates over the last one and a half months.

Back to that mail.

My colleague sent me this lovely mail about a ticket i opened about his customers servers beeing all out-of-date on updates.

"This is all wrong, everything's fine. I disabled the checks."

...

It's on bitch.

So i logged on to my work PC via TeamViewer, opened my script, connected to the customer and was ready to debug the shit out of my script, knowing i probably won't even need to.

I looked at the update history via Windows Update itself and behold: 1st April. That's almost 50 days in the past.

So the script works, go figure.

Great, so search for new Updates then.
>None found.

Hm. What could it be? Did my super special colleague forget to care about his very special totally-needs-WSUS-customer WSUS again?

Yup.

Online-Search finds a ton of new Updates.

Screenshot, write pissed mail to colleague, re-enable checks, breakfast.

Comments
  • 3
    That check-utility you spoke about sounds interesting. Maybe we could hear more about that?
    Also nice rant, hope breakfast was good enough to conquer that😄
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