*background: client has told account manager he's not paying any more money till his site is done, not only is it the most in-depth WordPress site we've made, but we'll beyond the scope of the signed contract. He sent a few more edits over the weekend which I ignored because we have a team meeting later to discuss he client and where to go from here.

account manager comes in and says he has a call from client looking for me. I tell him that he should probably take a message as I'm not in the mood to be belittled by the client and we have a meeting later to discuss him anyways, we'll call him back.

AM: Come on, he says it'll only take a second and I'll be here so we can do it on speaker.

he transfers the call and we start talking in my office, before the client has even finished his first remark, the AM has left the room. Now we have the least social person in the office talking to the client when both parties are less than happy.

I managed to keep my cool and not tell the client to fuck off, and made sure I was clear about not promising any of his new edits.

Phrases like "that will take time and money" were used a lot.

There may be shots fired at the meeting later.