Just stumbled across this gem last night. You guys know how biggest online games site in my country (also backed up by largest ISP) handles reset password requests?

After clicking "Forgot password", it asks you to login to Gmail (cause everyone is assumed to have and use one, right?) and then opens "New Email" window prefilled with some template data which you're expected to finish (in screenshot below).

And I just wanted to play some Ludo with my friends.. 🙄🙈