44
Root
5y

Freaking tech support.
Freaking sparkhire.

Their 'one-way interview' bs only supports flash. Flash. in production. in 2019. Flash died years ago, and its support ends next year. What the crap?

Anyway, I finally decided I should do the interview since they already have all of my information anyway. Thanks, "privacy-conscious" third party. Totally appreciate it.

I spent half an hour and couldn't get flash working on their site (but all other sites were fine), so I contacted their support. I gave them all the relevant specs (inc. ofc browser), the steps to reproduce, and all of my attempts at fixing the issue.

To their credit, I recieved a response within a few minutes. To their discredit: their response was: "What browser are you using?" This question was followed by my report (including, ofc, my browser and all the other overlooked details), immediately followed by a "debugging info" section appended by their support service that also included my browser, os, and other specs.

Learn to fucking read.

Their suggestion? Use google chrome. Barring that: record your 20-30 minute video by holding your phone in front of your face the entire time. I am so not kidding.

They also asked what page i was having difficulty on. You guessed it: the page url was also included within that "debugging info" section.

It wasn't a form letter, either. I'd understand if it was all automated, but it was a real person who was really typing up the emails, and really didn't bother reading a damned thing.

I did end up getting flash working, but their "tech support" (script-reader) was entirely useless.

Comments
  • 11
    so many fuck ups can't be accidental, they had to do some end user fucking qualification...

    also, what the fuck goes on in the mind of a ceo whose company still uses flash... are you looking to go bankrupt in the next 5 fucking years?
    keep your stack updated motherfuckers!

    this is what happens when old pieces of shit that don't understand why their kids play video games run tech companies
  • 4
    @erandria haha
    I didn't even go into all of the little issues I found with their website, like css animations that make buttons wiggle on hover due to using the incorrect box model. Definitely lots of screwups.

    I can write those off as junior frontend dev mistakes. But using Flash? Not even bothering to read? Nothing can forgive those.
  • 5
    @Root Might I be a little evil-hearted and just point out that, **usually** the company's front end, in this case their site (and maybe their interview system? seriously? Interview yourself? What's next, hire yourself and fire yourself too?) clearly indicates that it is not something you want to touch even with a 10 meter stick, much less work there?

    Or maybe I am just evil and a jerk. But still...
  • 4
    @bladedemon You're totally right. It absolutely is a good metric to judge the company by as a potential employer. However, they're a third party "interview service"; I'm not interviewing to work for them.
  • 2
    @Root In this case, best of luck to you. And if you ever start your own company, do yourself and your potential employees a favour and don't hire such a company to do the hiring for you. If your potential employer is willing to outsource their very hiring... I don't know if it's a thing there, but to me it's a clear red flag, on more than one (mine)fields.
  • 2
    @bladedemon Hell no. This one-way interview thing is complete crap. It's totally impersonal and feels like taking an exam in school.

    I hope the company dies along with Flash.
  • 2
    @Root Amen, sister. :)
  • 1
    Surprise! Your interview was debugging that situation. Kind of like one of those "If you can solve this math problem we want to interview you" things, but in reverse.
  • 1
    I still haven't been able to force myself to record it. 😞
  • 4
    I'm not doing it.
    Fuck that.
  • 2
    Run, as fast as you can... That company is a bullet you should avoid. Flash and terrible issue/inquiry review process is one thing, but being asked to take a screencast with your phone, in response to a proper textual debug log... I've seen more than my fair share of "screenshots" made with the cheapest phone that money can buy in technical forums, that I can say with confidence.. that's a HUGE red flag. You don't want to be working for those morons. They barely know how to hold their phone to make the most cursed screenshots in existence, let alone making a quarter-assed decent product.
  • 2
    @Condor Again, it isn't an interview with the interview service. lol

    I would never work for them.
  • 2
    @Root really tempted to make another "don't work for these guys comment" lol
    tbf tho, they hired a shitty company to hire people, so maybe they are shitty too? who knows...
  • 0
    if I were you, I'd cancel everything cuz im sure working there is painful
  • 2
    @erandria

    I always suspected flash was killed because it threatened the territorial borders between platforms. Apple, Adobe, Google, and Microsoft were all like "if this succeeds, then we're all doomed. Our subjects will be free to leave to whoever is the least shitty, and because we're all incompetent fuckwits, we're not sure who here is the least worst. Flash has gotta go."

    And it really is true that flash, for a time, was freedom from platform. Look at the boatload of sites, services, developers, and companies that arose from flash. Thats what freedom looks like. Easy, crossplatform access to low-level APIs, with a simple scripting language, none of this prototype based horseshit.
  • 1
    And now to something completely different :

    The Oracle Enterprise Management Console is written in Flash! 😁
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