44
stacked
5y

One of our internal customers to my team: "We need this new feature to be implemented as soon as possible! It's super urgent!! Work on it asap!! PEOPLE ARE DYING!!"

Us: "Ok, we'll prioritize this feature and deliver it as soon as we can"

Them: "Is it ready yet?"

Them: "Is it ready yet?"

Them: "Is it ready yet?"

Them: "Is it ready yet?"

... One month later ...

Them: "Is it ready yet?"

Us: "We're done! We implemented everything as promised! Please give us your credentials so that we can whitelist you and you can start using the new service"

Them: "Okay, we will get back to you"

... Two months have passed since then and still not a single word from them. I'm starting to wonder: are they still alive? 🤔

Comments
  • 2
    Oh man, I relate to this so much.

    What usually happens to me is, 6 months later, the client will come back with a question or complaint that makes it painfully apparent that they haven't bothered to look at this new urgent feature since deployed.
  • 5
    Congratulations, you killed your first client!
    The first one is always the hardest.

    It gets easier (and funnier) every time.
  • 4
    @Root lol, not my first client, and not the first time this happens for sure, but I needed a place where to rant :-)

    Plus, these people work for the same company as me, and are supposed to work very closely with our team, and are supposed to follow a certain "culture" and "principles". But that's another story...
  • 0
    are you talking about my project owner? :D
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