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@Rabb, yeah we use contractors for QA at my company and the way our contract is setup it really creates an us vs them mentality. Meanwhile dev is like "Can't we just get code delivered into Prod as a team?"
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If doctors were treated like web developers!
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Me: Okay not a problem!
QA: Thanks
Me: <Starts to look at Defect>
QA: 2 mins later. Do you have an ETA on when it will be fixed?
Me: Not yet, I'm still looking at it.
QA: Do you know what time it can be fixed? I have a deadline.
Me: I don't know what's wrong yet, I can't tell you when it will be fixed if I don't know what's wrong.
QA: Okay. Update Me.
Me: Opens Dev Rant.
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