STOP sending me fucking videos of the bug you are experiencing. I don't get paid as much as I do to sit around and watch your stupid fucking screen captures for 37 minutes just to find 30 seconds of meaningful information to reproduce something you could have put in a paragraph and emailed to me.

Either you meet me halfway and actually understand the expected outcome and how it differs from what you experience enough to verbalize it, or I ain't fucking fixing your shit. For fucks sake, a 40 minute screen recording with no audio does NOT count as a valid reproduction.