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I've found that typically the password doesn't actually reset until you confirm a new, valid password. If it says "new password can't be same as old password", that means you can open a new window and use your same new/old password to log in.
But when it says "your new password can't be the same as your last three passwords", then you're screwed. -
prabhjeet349ythe old password which it is saying is one of your old passwords ,which u set in it....
not the one old password which you just forget...!
It happens to me each month..
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password forget problems